Managing Technologies in the Supply Chain
Faculty
Dr. Kingshuk K. Sinha
Professor , Supply Chain and Operations Department, and
Mosaic Company Professor of Corporate Responsibility
4/10/2013
SCO 3072:
Managing Technologies in the Supply Chain
Session 1
Course Overview
4/10/2013
Course Overview
Outline
I.
Who?
Introductions
II.
What?
Topics and their sequence
III. Why?
The need: Challenges, opportunities, careers and skills
IV. How?
V.
Course logistics
―The Global Grid‖ = Globalization + Digital Technology
4/10/2013
An Explorer at Heart
4/10/2013
I-Platform, Fateh Offshore Oilfield (CONOCO),
Dubai, July 1983
21 years
Student of technology and technology management
Committed to observing the development and implementation of technologies in their operational settings (i.e., natural habitat), and acknowledging fully well the people and processes in the setting.
Technology
One-ata-time
Industry Context:
Health/Medical
High-tech
Food
Retail
Energy/Oil & gas
Many-ata-time
Committed to conducting (real-world) problem-driven empirical research
Evolution of the research program
X
X
X
X
Within
Between
Firm
4/10/2013
II. What?
Definition of Technology
Hardware, software, and knowledge-ware via which a firm connects, coordinates, and collaborates, with customers and trading partners in the supply chain to develop, produce, and deliver both physical and digital goods and services.
4/10/2013
II. What?
Definition of Product
Bundle of physical goods, services, and digital content.
Experience
Offline
Online
(Digital)
•Transaction processing
•Money transfer
•Online security
•Menus, recipes & “bill of ingredients”
4/10/2013
Physical goods & services • Delivery
• Returns
II. What?
Central Question
How technology and the related process and people issues should be managed to enhance