Scotia airways

Scotia Airways are a small private airline based in Glasgow/Scotland. Their goals determine the nature of inputs (employees and management’s ability) and outputs (the quality of service) also the interaction of the outer environment i.e. Macro elements such as external customers. Goals indicate a future prediction and the well-being of a business. Objectives on the other hand are specific targets within the general goal obtained are time based.
Policies are a mechanism for controlling the behaviour of an organisation, by governing the behaviour of people who work within Scotia Airways. Policies contribution in Scotia is to ensure that people will behave in a way that is predictable, advisable and in the best interests of the organisation and the person. That will lead to more of a controlled, organised and a professional environment and successful in managerial performance.
Specific – Scotia Airlines aim to maximise their profit and growth of their business by targeting business and leisure travellers and aim to provide extreme value for money. Scotia aims to expand to major European tourist destination and major business centres in Eastern Europe, the middle and Far East. Consumer travel protection schemes and its proactive role in identifying and meeting customer needs
Measurable – objective should be capable of measurement so that it can be possible to determine whether how far it has been achieved
Attainable –all staff are involved in discussing and agreeing the aim. The company’s strategy is to work successfully within the regulatory frameworks of the aircraft industry. Senior management consulted output target with middle and junior managers and staff.
Realistic – the objective should be achieved by the resources available. Scotia airways has a fleet of five aircraft and management team has opinion that business is enables to be responsive to the demands and challenges of the market. I advise scotia airways before setting over five years deadline for the