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Assignment Set- 1 Master of Business Administration-MBA Semester 1MB0038 –
Management Process and Organization BehaviorQ.1 Write a note on the managerial roles and skills? ANS:According to Mintzberg (1973), managerial roles are as follows: 1. Informational roles2. Decisional roles3. Interpersonal roles1.Informational roles: This involves the role of assimilating and disseminatinginformation as and when required. Following are the main sub-roles, whichmanagers often perform:a. Monitor – collecting information from organizations, both from inside andoutside of the organizationb. Disseminator – communicatinginformation to organizational membersc. Spokesperson – representing the organization to outsiders2.Decisional roles:It involves decision making. Again, this role can be sub-divided in to the following:a. Entrepreneur – initiating new ideas to improve organizational performanceb. Disturbance handlers – takingcorrective actionto cope with adverse situationc. Resource allocators – allocating human, physical, and monetary resourcesd. Negotiator – negotiating withtrade unions, or any other stakeholders 3. Inter`personal roles: This role involves activities with people working in theorganization. This is supportive role for informational and decisional

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