Sealed Air Corporation Case Study

Sealed Air Corporation Case Study

Sealed Air Corporation Case Study

Industry
Manufacturing

Overview
Sealed Air is a leading global innovator and manufacturer of a wide range of protective packaging.With widely recognized brands such as Bubble Wrap cushioning, Jiffy protective mailers, Instapak foamin-place systems and Cryovac packaging technology. Sealed Air continues to identify new trends, and deliver innovative solutions to its customers in 51 countries. In the fast paced technology industry, Sealed Air must ensure the continuous flow of information through all levels of the supply chain.

Environment
Domino servers, BlackBerry Enterprise Server Applications Deployed Mobile Admin

Situation
With more than 986 users, and only five IT administrators, Sealed Air, needed a solution that would leverage the technology of their wireless handheld devices and lower network downtime costs.

Evaluating the Solution
Sealed Air manages over 200 servers and 986 BlackBerry smartphones,with the number of BlackBerry users increasing each week. With such a vast network and a limited number of administrators, Sealed Air began to actively search for ways to remotely manage their servers from their BlackBerry smartphones. They were introduced to the Rove solution at the Research in Motion Wireless Enterprise Symposium 2006 by a Rove Sales Representative. Kerry Kinchen, an Electronic Communications Analyst with Sealed Air, downloaded the free trial from the Rove website and decided very quickly that this was the perfect tool for performing a full range of network management functions from anywhere, while improving his quality of life. “As soon as I started using Mobile Admin, the benefits were felt immediately. Within minutes of using Mobile Admin, I had instantly become free. No more 12 hours days at my desk!“ exclaimed Kinchen. Some of Mobile Admin’s immediate advantages for the company included a decrease in network downtime, optimized service levels and more satisfied users.

Organization Profile
Sealed Air is a leading global innovator and manufacturer of a wide range of protective packaging and performancebased materials essential to many consumer and industrial markets.

Solution
Mobile Admin is installed on the company’s system administrators’ handheld devices, giving them increased flexibility to perform their jobs from anywhere.

Results
The company has reduced downtime of key systems from hours to seconds, and increased flexibility for IT administrators.

www.roveit.com

60 George Street, Suite 203 Ottawa, ON K1N 1J4 Canada

Telephone: [phone] Toll free(North America): 888 482 3646

Sealed Air Corporation Case Study

We proved that we had achieved a quick and measurable return on investment with accelerated response times and reduced network downtime costs from the usage of Mobile Admin

Increasing Flexibility for IT Staff
With the ability to manage an entire IT infrastructure from a handheld device, Mobile Admin has given IT administrators a much appreciated increase in productivity and efficiency. Before Mobile Admin was in place, any network problem would trigger a call to an IT administrator for support. If the IT person on duty was not at their desk, didn’t have their laptop with them, or had to drive into the office from home, there could be long delays – creating a work stoppage. Now, when the Help Desk contacts IT administrators, they can reset passwords, disable devices and unlock accounts from wherever they are using their wireless handheld device. “It’s not only better service for our users, it’s a real quality of life issue,” says Kinchen. “I can be out to dinner with my family or at the supermarket and reboot a server. In one instance, an IT administrator was able to reset a password while jogging.”

Approval
“We proved that we had achieved a quick and measurable return on investment with accelerated response times and reduced network downtime costs from the usage of Mobile Admin. Not to mention the gain of 4 additional man-hours per day, reducing the work day from 12 hours to 8 hours. Management loved it!” says Kinchen.

Reaction to Mobile Admin 4.0
Kinchen is also impressed with Mobile Admin 4.0 which allows a user to manage an unlimited number of servers with only one license. “Mobile Admin 4.0 is light years ahead of 3.3. The web interface is smoother, the console is smoother. It just works”.

www.roveit.com

60 George Street, Suite 203 Ottawa, ON K1N 1J4 Canada

Telephone: [phone] Toll free(North America): 888 482 3646