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Second Cup Case Study

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Second Cup Case Study
IMC Proposal: Second Cup
Second cup was seen a popular coffee house for many Canadians, focusing on a comfortable and warm atmosphere for its customers to socialize with friends or catch up on some work. Known as one of the higher class coffee houses, Second Cup offers many specialty beverages and sweet treats, in addition to Wi-Fi access in all of their franchises. The purpose of selecting Second Cup for the IMC is because they have to some extent ‘dropped off the map’. This coffee house has for the most part been pushed aside, while Starbucks, Tim Horton’s and Timothy’s seem to prevail. In 2004, Second Cup created and Income fund, which was a way to generate more cash, however this put a huge hold on expanding the business in any way (Strauss,
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