Self Awareness In Social Services

1. Self-Awareness
During the course of this week, I was faced with a lot of challenges. The things I have been learning in this class, I was able to apply those principles to the various situations. There are times when clients can become upset because of the wait time that is allowed before they can get the services but remaining calm, explaining the process thoroughly and giving them the assurance that everything will work out fine in due process usually helps them to calm down.
2. Self-Management
Change is something that I am comfortable with once I understand why there is a need for change. Recently I had to change my eating habits as my health depended on it. I now have to pay close attention to everything I eat and, as a result, I can see the benefits the change has brought to my life. This was a positive that was well needed in my life.
Social Awareness
Working in a social services organizations I get to meet different people on a daily basis. Meeting different people also comes with different personalities and being able to treat everyone with the same amount of respect is important. A simple smile, or calling them by name makes a world of difference for them. Putting myself in their position drives me to continue providing excellent customer service. People want to be acknowledge not by a number but by