The purpose of this questionnaire is to evaluate the effectiveness and performance of the employees. The data collected would be confidential .please rate yourself on the seven point scale against each statement by circulating the appropriate number .please also do the evaluation honestly so that good analysis could be made.
The purpose of this questionnaire is to evaluate the effectiveness and performance of the employees. The data collected would be confidential .please rate yourself on the seven point scale against each statement by circulating the appropriate number .please also do the evaluation honestly so that good analysis could be made.
| outstanding | high | average | low | 1. Making timely and appropriate choices based on accurate analysis and experience | 1 | 2 | 3 | 4 | 5 | 6 | 7 | | | | | | | | | 2. Do you Provide both verbal and written information in a timely, clear and concise manner
If yes rate yourself | 1 | 2 | 3 | 4 | 5 | 6 | 7 | | | | | | | | | | | | | | | | | 3. Your ability to set clear and realistic goals and objectives | 1 | 2 | 3 | 4 | 5 | 6 | 7 | | | | | | | | | | | | | | | | | 4. Providing timely status of task assigned | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 5. Timely submission of documents and information to ensure that next task in line is done within stipulated time | 1 | 2 | 3 | 4 | 5 | 6 | 7 | | | | | | | | | | | | | | | | | 6. Rank yourself the ability to understand customer needs and work appropriately | 1 | 2 | 3 | 4 | 5 | 6 | 7 | | | | | | | | | | | | | | | | | 7. Your ability to identify, develop and prioritize initiatives that will improve the quality of service to DHL customers. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | | | | | | | | | | | | | | | | | 8. Carry out tasks as assigned with utmost care & efficiency & in compliance to the Customs & any other law in force | 1 | 2 |