Server Downtime
Case 2.1 Server Downtime
As part of the first assignment, research and analysis of the downtime on a client’s primary network servers during the month of April must be done in order to further prepare a presentation to the company’s management.
Downtime refers to a period of time that a system fails to provide or perform its primary function. The term is commonly applied to networks and servers. Server downtime, a period of time when the server is unusable, is prevented by close monitoring and management of key server metrics. Server downtime can result from several problems such as overloaded processors, rapidly expanding memory usage, disk errors and many more. Through the study of this client’s server downtime, management and administrators can reduce server downtime with server monitoring utilities that alert them when critical thresholds are passed so that corrective action can occur.
April - Server Downtime
Date Problem Experienced Downtime Minutes
01/04/06 Lockups 25
02/04/06 Lockups 35
05/04/06 Memory Errors 10
07/04/06 Lockups 40
09/04/06 Weekly Virus Scan 60
09/04/06 Lockups 30
09/04/06 Memory Errors 35
09/04/06 Memory Errors 20
12/04/06 Slow Startup 45
12/04/06 Weekly Virus Scan 60
13/04/06 Memory Errors 30
14/04/06 Memory Errors 10
19/04/06 Manual Restart 20
20/04/06 Memory Errors 35
20/04/06 Weekly Virus Scan 60
20/04/06 Lockups 25
21/04/06 Memory Errors 35
22/04/06 Memory Errors 20
27/04/06 Memory Errors 40
28/04/06 Weekly Virus Scan 60
28/04/06 Memory Errors 15
28/04/06 Lockups 25
From the previous table, the data can be studied. It can be seen clearly that during the month of April, 22 downtimes occurred which totaling the client’s server downtime to 735 minutes. Also, there are 5 problems experienced which lead to downtime. The 22 downtimes that happened can be assigned to the 5 cause categories. The 5 cause categories or problems experienced are Lockups, Memory Errors, Weekly Virus Scan, Slow Startup and Manual
As part of the first assignment, research and analysis of the downtime on a client’s primary network servers during the month of April must be done in order to further prepare a presentation to the company’s management.
Downtime refers to a period of time that a system fails to provide or perform its primary function. The term is commonly applied to networks and servers. Server downtime, a period of time when the server is unusable, is prevented by close monitoring and management of key server metrics. Server downtime can result from several problems such as overloaded processors, rapidly expanding memory usage, disk errors and many more. Through the study of this client’s server downtime, management and administrators can reduce server downtime with server monitoring utilities that alert them when critical thresholds are passed so that corrective action can occur.
April - Server Downtime
Date Problem Experienced Downtime Minutes
01/04/06 Lockups 25
02/04/06 Lockups 35
05/04/06 Memory Errors 10
07/04/06 Lockups 40
09/04/06 Weekly Virus Scan 60
09/04/06 Lockups 30
09/04/06 Memory Errors 35
09/04/06 Memory Errors 20
12/04/06 Slow Startup 45
12/04/06 Weekly Virus Scan 60
13/04/06 Memory Errors 30
14/04/06 Memory Errors 10
19/04/06 Manual Restart 20
20/04/06 Memory Errors 35
20/04/06 Weekly Virus Scan 60
20/04/06 Lockups 25
21/04/06 Memory Errors 35
22/04/06 Memory Errors 20
27/04/06 Memory Errors 40
28/04/06 Weekly Virus Scan 60
28/04/06 Memory Errors 15
28/04/06 Lockups 25
From the previous table, the data can be studied. It can be seen clearly that during the month of April, 22 downtimes occurred which totaling the client’s server downtime to 735 minutes. Also, there are 5 problems experienced which lead to downtime. The 22 downtimes that happened can be assigned to the 5 cause categories. The 5 cause categories or problems experienced are Lockups, Memory Errors, Weekly Virus Scan, Slow Startup and Manual