Service Design Case Study

in my third year of university, I have a chance to study Service Design Innovation course. Many people including me asked me different kinds of the same question: “What is this course and What have been your experience from this course?”. It is quite hard for me to answer these questions at first. But now, I can confidently say that there are many happy moments and hard time so. But Each person has different experiences in learning this subject. For example, some might get more joyful or boring that me but personally I think that for over all my experience in service design as my valuable experience.
At firstly. I feel confused and I did't understand in this course. And a summer, It makes me feel the brain is closed rather than take a rest
It is very challenging us. Because the business that we select is a state enterprises so it is quite hard to deal with. But I think that that we are not select wrong business because in addition to the difficulty of working with the state, It is that we have to go to the deal with people who are working including their customers to know the real problem and to solve the real problem. I feel empowered to talk to many people and difference situations. In addition a skill to deal with people. A skill to work in time or time management is equally good. This project is not just about assignment that just finished within the group. But it is working together with the teacher and the organization that we choose and within our own group also. It is very difficult but finally we made it. Although there are some tears, we can survive the crisis. And when I look back. It was not that difficult. When we can adapt to the learning and working in this subject. What made me stunt for three seconds was that the teacher assign me to do a co-creation and experimented with being as an employee. When I first listened to the teacher, it looked freakish. But whenI did a co-creation, it was really work. When we tried to offer ideas to solve their problems. They gave good advices. It made us look at the wider, revealing pros and coins of each idea. It gave us the opportunity to develop a better solution. And to try to be an employee. We tried to do it even though it was not a full part. It makes us feel a real employee. I can see the problem more