OI/466
August 11. 2014
Fred Greifenstein
Service Innovation Proposal
Introduction
When a company’s main purpose is service and customers, service innovation becomes critical to the success of that company lifeline. A company can use an approach such as Innovation Business Design Model (IBDM) a five-step roadmap when applied the steps to create a service innovation proposal. IBDM defines what service means to a company, it gives a description of how a company such as an Intelligent Office use the five-step roadmap for service innovation to assist with the company’s needs, it also give an explanation how an Intelligent Office practices unique nuances of service innovative to the IBDM.
Service Innovation Service
Service can be labeled as executing a type or work, duty, labor, manager, or a client receiving payment for work or service perform. A service can come from anywhere such as an industry like a hospital, retail store, restaurant, bereavement, telecommunications, charities, public utilities, and hospitality service. In today’s society we depend on the Internet, e-business and social media to get us through the day. However, some companies can provide landscaping ideas along with service to a customer lawn and the Internet to achieve a purpose of providing service for consumers. When an organization use service innovation, market analysis through graphs, flowcharts, cultural awareness, trends, research, interviews and surveys are important to determine what people desire and how a company can assist people with easier, more efficient and easier service. With the Internet and e- business growing more each day legal and regulation issues can drive service innovation. Some countries have laws preventing products bought and sold on the Internet. Some service organization use prototypes like hospital situations and fake restaurants to provide staffs
References: Christensen, C. (2008). The innovator 's Prescription. Retrieved from A disruptive solution for health care. Cohen, J. A. (2005). Intangible Assets Hoboken. Retrieved from John Wiley & SOn. Cooper, R. (1992). The design agenda. Retrieved from A guide to successful design management. Intelligent Office. (August 11, 2014). Retrieved from Our Story: http://www.intelligentoffice.com/company/our-story-aspx