Preview

Service Innovation Proposal

Better Essays
Open Document
Open Document
1422 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Service Innovation Proposal
Service Innovation Proposal Billy Bob
OI/466
August 11. 2014
Fred Greifenstein
Service Innovation Proposal
Introduction
When a company’s main purpose is service and customers, service innovation becomes critical to the success of that company lifeline. A company can use an approach such as Innovation Business Design Model (IBDM) a five-step roadmap when applied the steps to create a service innovation proposal. IBDM defines what service means to a company, it gives a description of how a company such as an Intelligent Office use the five-step roadmap for service innovation to assist with the company’s needs, it also give an explanation how an Intelligent Office practices unique nuances of service innovative to the IBDM.
Service Innovation Service
Service can be labeled as executing a type or work, duty, labor, manager, or a client receiving payment for work or service perform. A service can come from anywhere such as an industry like a hospital, retail store, restaurant, bereavement, telecommunications, charities, public utilities, and hospitality service. In today’s society we depend on the Internet, e-business and social media to get us through the day. However, some companies can provide landscaping ideas along with service to a customer lawn and the Internet to achieve a purpose of providing service for consumers. When an organization use service innovation, market analysis through graphs, flowcharts, cultural awareness, trends, research, interviews and surveys are important to determine what people desire and how a company can assist people with easier, more efficient and easier service. With the Internet and e- business growing more each day legal and regulation issues can drive service innovation. Some countries have laws preventing products bought and sold on the Internet. Some service organization use prototypes like hospital situations and fake restaurants to provide staffs



References: Christensen, C. (2008). The innovator 's Prescription. Retrieved from A disruptive solution for health care. Cohen, J. A. (2005). Intangible Assets Hoboken. Retrieved from John Wiley & SOn. Cooper, R. (1992). The design agenda. Retrieved from A guide to successful design management. Intelligent Office. (August 11, 2014). Retrieved from Our Story: http://www.intelligentoffice.com/company/our-story-aspx

You May Also Find These Documents Helpful

  • Good Essays

    References: Castro, L. M., Montoro-Sanchez, A., & Ortiz-De-Urbina-Criado, M. (2011). Innovation in services industries: current and future trends. Service Industries Journal, 31(1), 7-20. doi:10.1080/02642069.2010.485196…

    • 855 Words
    • 4 Pages
    Good Essays
  • Better Essays

    References: Dyer, J., Gregersen, H., & Christensen, C.M. (2011). The Innovator 's DNA: mastering the five skills of disruptive innovators. Boston, MA: Harvard Business Review Press…

    • 853 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Nayar and Innovation

    • 1562 Words
    • 7 Pages

    References: Dyer, J., Gregersen, H., & Christensen, C. (2011). The innovator 's dna: mastering the five skills…

    • 1562 Words
    • 7 Pages
    Better Essays
  • Satisfactory Essays

    Dr. Scott Rocklage is awarded for inventing over 30 American patents. He has published over hundred Peer-reviewed research papers. He sits in 5 AM ventures offices which are located in Boston. He is the Board of Associates at Whitehead Institute. This is a nonprofit educational institute as well as a research institute for biomedical research. The special accomplishments of Dr. Scott Rocklage rank him as one of the most influential personalities in the healthcare management department in the…

    • 394 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Davila, T., Epstein, M., & Shelton, R. (2006). Making innovation work. Upper Saddle River, NJ: Pearson.…

    • 1460 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Healthcare is a tremendously relevant example of a sector demanding service innovation, and one in which some of the most noteworthy phenomena characterizing complex service systems can be seen. With the progressive shift towards technology as a strategy to decrease spending, healthcare managers are increasingly needed to achieve targets of efficiency by implementing innovative cost saving…

    • 18364 Words
    • 74 Pages
    Powerful Essays
  • Powerful Essays

    Because introducing new products on a consistent basis is important to the future success of many organizations, marketers in charge of product decisions often follow set procedures for bringing products to market. In the scientific area that may mean the establishment of ongoing laboratory research programs for discovering new products (e.g., medicines) while less scientific companies may pull together resources for product development on a less structured timetable.…

    • 9775 Words
    • 40 Pages
    Powerful Essays
  • Good Essays

    Healthcare System Theory

    • 928 Words
    • 4 Pages

    Much of the new information related to improving healthcare rely on the understanding of Innovation theory. With the understanding…

    • 928 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Dyer, J. H., Gregersen, H. B., & Christensen, C. M. (2011). The innovator 's DNA: Mastering the five skills of disruptive innovators. Boston, MA: Harvard Business Review Press.…

    • 1994 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    As a member of the health care faculty, I believe keeping on current and new strategies in health innovation can improve the quality care for our patient lives. Staying current on health innovations not only improve the patient lives but it also keep improving health policies, system, products, technology and services that are all contributing to the well being of the patient care. As members of the health care faculty we all should engage ourselves on the current health innovations because it aids in our critical thinking and improve our skills in order to focus on the needs of vulnerable populations.…

    • 271 Words
    • 2 Pages
    Good Essays
  • Better Essays

    healthcare innovation

    • 905 Words
    • 4 Pages

    The healthcare industry has experienced a proliferation of innovations aimed at enhancing life expectancy, quality of life, diagnostic and treatment options, as well as the efficiency and cost effectiveness of the healthcare system. Information technology has played a vital role in the innovation of healthcare systems. If the concept of healthcare innovation can be clarified, then it may become easier for health policymakers and practitioners to evaluate adopt and procure services in ways that realistically recognize, encourage and give priority to truly valuable healthcare innovations. Innovation is considered to be a critical component of business productivity and competitive survival. Technological innovations present vast opportunities for 1) product innovation – the introduction of new types of goods and services for the external market and 2) process innovation – enhancement of internal production processes for goods and services. Product innovations are essential to the life of any organization since they provide the most obvious means for generating incremental revenues.…

    • 905 Words
    • 4 Pages
    Better Essays
  • Good Essays

    In the current modern and highly technological world the positive development seems to be easier to achieve than in the history. All countries, and especially the countries from the Global South, are trying to promote their own economic, social and cultural development. And new technologies may be the key tool in this effort.…

    • 5620 Words
    • 23 Pages
    Good Essays
  • Satisfactory Essays

    Service operations management assignment 1 – Dynamic Capabilities Dynamic Capability Building in Service Value Networks for Achieving Service Innovation Key issue the case identifies:    The importance of partnerships and collaboration in new service innovation o Importance of the customer as co-creator of value (think IKEA)…

    • 454 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Zeithaml, V. A., & Bitner, M. J. (2006). Services Marketing. New Delhi: Tata McGraw-Hill Publishing Company Limited.…

    • 7325 Words
    • 33 Pages
    Good Essays
  • Powerful Essays

    Mr Sam

    • 16304 Words
    • 66 Pages

    Dr. Sutapa Amornvivat Vithan Charoenphon Dr. Chinnawut Techanuvat Tubkwan Homchampa Teerin Ratanapinyowong Pranida Syamananda Dr. Sivalai Vararuth Witchuda Chummee…

    • 16304 Words
    • 66 Pages
    Powerful Essays