Ceylon Cleaners Pvt. Ltd is a leading provider of cleaning services for Companies, Hospitals and many institutions, which is based in Auckland, New Zealand. In order to run a smooth operation the company has closely to 700 employees. The company undertakes janitor services in most of the government and private companies and growing as more organizations are signing up with them. Due to the increased customer base the company has decided to move its operational task to Sri Lanka which is cheaper than operating in New Zealand. Due to this factor the company can be a very competitive and give low rates than the other companies.
In this we discuss on how and what types of strategies to consider before implementing the Network.
EXISTING NETWORK
At the present moment the company has its only branch based in Auckland which handles all the tasks from Administrative, Payroll the Customer support. The company gets a lot of phone calls from its customers and also from the supervisors on site. Also there are a lot of communications that are done through email. Also there are a lot of documentations that they keep online. So in order to have all these function to handle better the company has Mailing Service, FTP Service and File Sharing Service. The File Server is maintained by the company but the rest of the servers are maintained by vendors. At this moment the company has a network of 20 computers for the clerical staff to perform the day to day functionality. At present the support staff has to answer the regular phone and import the time log manually. Server 2008 installed to microcomputer and it used for file server, terminal server and also used as domain controlling purposes, as you can see in the diagram below company rented mail server and FTP server services from vendors.
Presently excising structure only spread in one local area network.
PROBLEMS AND ISSUES FACES BY THE COMPANY
The new company which is going to start in Sri Lanka
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