Seven Interpersonal Skills
Introduction
The purpose of this report is to define seven interpersonal skills that are useful in the business world, namely, listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. In addition to this, examples of situations where these skills can be put into practice will be provided along with a source of information that can be used to improve upon each of these essential interpersonal skills.
Listening
In Communication in Organization (n.d.), active listening refers to the full attention given to what other people say. This skill can aid in situations such as an interview, where the interviewer is required to listen carefully to what the person being interviewed has to say in order to make a more informed …show more content…
This skill can be very beneficial for managers looking to hire a well qualified person for a certain job, or on the opposite end, it can be very beneficial for the person looking to gain a type of job desired. In any case, this requires that both the interviewer and the candidate be well prepared. At managementstudyguide.com, there are great tips that can help in the preparation for such an …show more content…
He proceeds to point out that coaching can happen in a formal setting such as designated 'coaching sessions' or as informal as a manager having a discussion with employee as they go about their routine during the day. In his blog, which can be reached at www.wishfulthinking.co.uk, he provides ample information that aids in the improvement of this essential interpersonal skill, pointing out certain characteristics of coaching such as collaboration, listening, and non-judgmental feedback.
Conclusion
This report has identified and defined seven interpersonal skills that can be utilized in the business world. Practical examples and a source of information for improvement were also provided for each of these skills. In addition to this, something noteworthy that can be gleaned from this report is that a lot of these skills are interrelated. For instance, assertiveness is a skill that can be useful during an interview or the coaching of an
The purpose of this report is to define seven interpersonal skills that are useful in the business world, namely, listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. In addition to this, examples of situations where these skills can be put into practice will be provided along with a source of information that can be used to improve upon each of these essential interpersonal skills.
Listening
In Communication in Organization (n.d.), active listening refers to the full attention given to what other people say. This skill can aid in situations such as an interview, where the interviewer is required to listen carefully to what the person being interviewed has to say in order to make a more informed …show more content…
This skill can be very beneficial for managers looking to hire a well qualified person for a certain job, or on the opposite end, it can be very beneficial for the person looking to gain a type of job desired. In any case, this requires that both the interviewer and the candidate be well prepared. At managementstudyguide.com, there are great tips that can help in the preparation for such an …show more content…
He proceeds to point out that coaching can happen in a formal setting such as designated 'coaching sessions' or as informal as a manager having a discussion with employee as they go about their routine during the day. In his blog, which can be reached at www.wishfulthinking.co.uk, he provides ample information that aids in the improvement of this essential interpersonal skill, pointing out certain characteristics of coaching such as collaboration, listening, and non-judgmental feedback.
Conclusion
This report has identified and defined seven interpersonal skills that can be utilized in the business world. Practical examples and a source of information for improvement were also provided for each of these skills. In addition to this, something noteworthy that can be gleaned from this report is that a lot of these skills are interrelated. For instance, assertiveness is a skill that can be useful during an interview or the coaching of an