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Shc 32
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2.1 - Explain the importance of reflective practice in continuously improving the quality of the service provided.

Reflective practice is the process that enables individuals to achieve better understanding of themselves, their understanding, their skills, competencies and their workplace practices in general.

Reflective practice allows us to reflect on our actions and experiences so that we can learn from them and adapt our behaviour accordingly. Reflective practice can be uncomfortable as it challenges our own assumptions about ourselves however it is vital for improving the quality of the service we provide.

Reflective practice will make us more self aware, this will raise our own awareness of others and increase sensitivity to their needs and perception of how we care for them.

Reflective practice will enable us to identify problematic working practices and monitor standards and consider alternative approaches and activities in pursuit of best practice.

Reflective practice will give us the opportunity to consider our own learning and development needs and to help others do the same, doing this will ensure competent practice and improve the quality of the service.

Reflective practice gives us an opportunity to explore and deal with any negative feelings or anxieties associated with our work and as a result develop a more positive attitude and improve relationships

* Think critically about our own behaviour. * Assess how our behaviour impacts on our thoughts and feelings and on the thoughts and feelings of the individuals we work with. * Evaluate if that impact was positive or negative. * Review how things might be done differently, a new approach or different order to the activities. * Plan for any changes to take place and implement these changes.

2.3 - describe how own values, beliefs systems and experiences may effect working practices.

Values are a very personal thing. It’s unlikely that 2 people

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