Sherman Computer Repair
Sherman Computer Repair New Direction
Tom Dyer
MMPBL/550
September 3, 2012
Sherman Computer Repair New Direction The Sherman Computer Repair company has aspirations to become a larger company that deals on more than just repairs, they want to be an assembly company as well. For Sherman Computer Repair to accomplish this, they will need to look at using some innovation, creativity, and new organization design work. In order for the changes to occur, so that Sherman Computer Repair can begin a new chapter, they will have to embrace changes. Innovation produces changes that are essential to survival of the company. (Davila, 2006) With innovation and creativity leading the way, the Sherman Company will have to reorganize and restructure the current processes; which would include new equipment, employee training, and new technologies. In making the changes the company will have the opportunity to do employee training, come up with new strategies and make changes to the business structure, encompassing the company strengths and making changes to the weaknesses. This paper will show how these things will happen and how the current organizational design will change including the possible barriers and changes planned to make the company successful.
Sherman Computer Repair Organizational Design Currently, Sherman Computer Repair has three locations where their customers can bring in broken computer hardware for repairs. Each location has a manager, a receptionist, and three computer repair technicians. Sherman Computer Repair also employees 12 home service technicians, for servicing customer computers at home. Sherman Computer Repair currently has a working functional design, each unit works with the other units at a different job but as one company. Using skillsets to take care of customers and move the company forward. The skills used by the employees are service related and customer service knowledge.
Sherman Computer Repair
Tom Dyer
MMPBL/550
September 3, 2012
Sherman Computer Repair New Direction The Sherman Computer Repair company has aspirations to become a larger company that deals on more than just repairs, they want to be an assembly company as well. For Sherman Computer Repair to accomplish this, they will need to look at using some innovation, creativity, and new organization design work. In order for the changes to occur, so that Sherman Computer Repair can begin a new chapter, they will have to embrace changes. Innovation produces changes that are essential to survival of the company. (Davila, 2006) With innovation and creativity leading the way, the Sherman Company will have to reorganize and restructure the current processes; which would include new equipment, employee training, and new technologies. In making the changes the company will have the opportunity to do employee training, come up with new strategies and make changes to the business structure, encompassing the company strengths and making changes to the weaknesses. This paper will show how these things will happen and how the current organizational design will change including the possible barriers and changes planned to make the company successful.
Sherman Computer Repair Organizational Design Currently, Sherman Computer Repair has three locations where their customers can bring in broken computer hardware for repairs. Each location has a manager, a receptionist, and three computer repair technicians. Sherman Computer Repair also employees 12 home service technicians, for servicing customer computers at home. Sherman Computer Repair currently has a working functional design, each unit works with the other units at a different job but as one company. Using skillsets to take care of customers and move the company forward. The skills used by the employees are service related and customer service knowledge.
Sherman Computer Repair