1. The Japan Exchange and Teaching (JET) program is an English exchange program for adults and a way to promote internationalization. This case discusses Kelly who is in the JET program as well as her coworkers and supervisor. She is a Canadian college graduate who thought of this program as a really positive opportunity. She had been to Japan before for four months through a student exchange program and could speak the language and was returning to Japan through this program. Kelly and three other adults in the JET program are working in the Soto Board of Education office in Japan under their supervisor, Mr. Higashi. They work to educate in the English language. They can stay for up to three years but their supervisor has to renew their time there yearly.
2. There is a lot of conflict in the Soto Board of Education office and the JET program. Mr. Higashi has a problem with the four JET participants’ work ethic. He believes they are trying to skip work and blame it on illness, they work their contracted hours but not as much as their fellow employees and they will not take days of paid leave rather than sick leave. He is frustrated at always helping them with their work, with their lack of professionalism, and that his promotion is partially based on their ability. They do not always listen to him. The JET employees are mad that he is trying to micromanage them in their personal and professional lives, that he can be flaky with his work plans and that he is not listening to their concerns and seems to be mad or frustrated with them. Kelly is considering if she should call CLAIR which is the Conference of Local Authorities for International Relations. She could get Mr. Higashi in trouble but it also might get her what she wants.
1. The main parties in this case are Kelly, Andrea, Mark and Suzanne and their conflict is directly involved with Mr. Higashi and some of his staff.
2. Kelly, Andrea, Mark and Suzanne represent the Assistant