Significance of Bpr &Erp Implementation in Healthcare Industry: an Exploratory Research
International Journal of Management and Strategy (IJMS) 2012, Vol. No.3, Issue 5, July-Dec.2012
http://www.facultyjournal.com/ ISSN: 2231-0703
SIGNIFICANCE OF BPR &ERP IMPLEMENTATION IN HEALTHCARE INDUSTRY: AN EXPLORATORY RESEARCH
Akondi Srikanth, Research Scholar, Dr.B.R.Ambedkar Open University, Hyderabad, India
ABSTRACT
This paper seeks to signify the implementation of Business process Reengineering (BPR) and then Enterprise Resource Planning (ERP) for the betterment of existing scenario of organizations’ under Healthcare Industry in India , as the market is still at the nascent stage. This paper also explores different critical success factors (CSR) factors in BPR and ERP implementation towards Healthcare Industry. This paper is based upon exploratory research i.e analysing the historical cases dealt with national and International hospitals and Pharmaceuticals, where the BPR and ERP played their significant role in enhancing their overall efficiency. This paper analyses the significance of BPR in increasing the effective use of pre-operating area and equipment, reduces waiting time of patients at Emergency Department and service Work stations and provides better value for purchases. By implementing ERP along with BPR the organization improves the performance of existing business processes, reduces receivable days, credit returns and also improves the back –end efficiency. This paper is only restricted to healthcare Industry and its findings are based on the cases analysed. Therefore it is left to the researches to what extent they use them. This paper has not considered the financial aspects involved in implementing BPR and ERP. The analysis may help only for those similar organizations those are under study. This paper provides different ways to reduce patient waiting times, credit returns, improve backend efficiency. This paper also reveals different top ERP solution providers and their clients who got benefited in Indian Context.
Key words:
http://www.facultyjournal.com/ ISSN: 2231-0703
SIGNIFICANCE OF BPR &ERP IMPLEMENTATION IN HEALTHCARE INDUSTRY: AN EXPLORATORY RESEARCH
Akondi Srikanth, Research Scholar, Dr.B.R.Ambedkar Open University, Hyderabad, India
ABSTRACT
This paper seeks to signify the implementation of Business process Reengineering (BPR) and then Enterprise Resource Planning (ERP) for the betterment of existing scenario of organizations’ under Healthcare Industry in India , as the market is still at the nascent stage. This paper also explores different critical success factors (CSR) factors in BPR and ERP implementation towards Healthcare Industry. This paper is based upon exploratory research i.e analysing the historical cases dealt with national and International hospitals and Pharmaceuticals, where the BPR and ERP played their significant role in enhancing their overall efficiency. This paper analyses the significance of BPR in increasing the effective use of pre-operating area and equipment, reduces waiting time of patients at Emergency Department and service Work stations and provides better value for purchases. By implementing ERP along with BPR the organization improves the performance of existing business processes, reduces receivable days, credit returns and also improves the back –end efficiency. This paper is only restricted to healthcare Industry and its findings are based on the cases analysed. Therefore it is left to the researches to what extent they use them. This paper has not considered the financial aspects involved in implementing BPR and ERP. The analysis may help only for those similar organizations those are under study. This paper provides different ways to reduce patient waiting times, credit returns, improve backend efficiency. This paper also reveals different top ERP solution providers and their clients who got benefited in Indian Context.
Key words:
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