Singson & Whittamore
Introduction 1 Conflict Management 2 Negotiation 3 Mediation 4 Which approach to choose to resolve dispute? 9 Guidelines during Mediation Process 11 Sample Agreement 12 Conclusion 13
Introduction
This conflict has various components: * The Whittamores ' relationship with each other. * Their relationship to other staff members at the clinic. * The potential conflict between Andrew Whittamore 's patients and the clinic. * The relationship between Andrew Whittamore and Richard Singson.
This report will analyse the conflict between Richard Singson and Andrew Whittamore and the various means of resolution that exist.
Conflict Management
People in conflict have a number of procedural options to choose from to resolve their differences.
Disagreements and problems can arise in almost any relationship. The majority of disagreements are usually handled informally. Initially, people may avoid each other because they dislike the discomfort that accompanies conflict, they do not consider the issue to be that important, they lack the power to force a change, they do not believe the situation can be improved, or they are not yet ready to negotiate.
When avoidance is no longer possible or tensions become so strong that the parties cannot let the disagreement continue, they usually resort to informal problem-solving discussions to resolve their differences. This is probably where the majority of disagreements end in daily life. Either they are resolved, more or less to the satisfaction of the people involved, or the issues are dropped for lack of interest or inability to push through to a conclusion.
In the Singson-Whittamore case, the Whittamores avoided dealing with their potential conflict with the medical clinic until it was clear that Andrew was going to leave. At that point, Andrew initiated informal discussions, but they failed to reach an acceptable conclusion. Clearly, their problem had escalated into a dispute. A disagreement
Introduction
This conflict has various components: * The Whittamores ' relationship with each other. * Their relationship to other staff members at the clinic. * The potential conflict between Andrew Whittamore 's patients and the clinic. * The relationship between Andrew Whittamore and Richard Singson.
This report will analyse the conflict between Richard Singson and Andrew Whittamore and the various means of resolution that exist.
Conflict Management
People in conflict have a number of procedural options to choose from to resolve their differences.
Disagreements and problems can arise in almost any relationship. The majority of disagreements are usually handled informally. Initially, people may avoid each other because they dislike the discomfort that accompanies conflict, they do not consider the issue to be that important, they lack the power to force a change, they do not believe the situation can be improved, or they are not yet ready to negotiate.
When avoidance is no longer possible or tensions become so strong that the parties cannot let the disagreement continue, they usually resort to informal problem-solving discussions to resolve their differences. This is probably where the majority of disagreements end in daily life. Either they are resolved, more or less to the satisfaction of the people involved, or the issues are dropped for lack of interest or inability to push through to a conclusion.
In the Singson-Whittamore case, the Whittamores avoided dealing with their potential conflict with the medical clinic until it was clear that Andrew was going to leave. At that point, Andrew initiated informal discussions, but they failed to reach an acceptable conclusion. Clearly, their problem had escalated into a dispute. A disagreement