MARKET RESEARCH AND CUSTOMER SATISFACTION
For
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Kotak Mahindra Life Insurance
By
Vintu- Beniwal
In partial fulfillment for the award of the degree
Post Graduate Diploma In Business Management
2010-12
MATRIX BUSINESS SCHOOL
ACKLOWLEDGEMENT
It is said, “The most important single word is we and the zero important single word is I”. This true even in today’s modern era. It is absolutely impossible for a single individual to complete the assigned job without help and assistance from others.
It is my greatest pleasure to acknowledge sincere gratitude towards Mr. Piyush Jain (Senior manager-channel marketing) Kotak Mahindra Life Insurance Company Ltd. Mumbai, for the completion of the project work.
I would also like to acknowledge to my sincere gratitude to the Director of my institute Dr. J.N.Pol and my project guide Prof. Prajakti Bakhre for helping me in this project work.
I am thankful to all of my friends and batch mates for their help in completing this project work. Finally, I am thankful to my entire family members for their great support and encouragement.
Vintu- Beniwal
DECLARATION
I Vintu- Beniwal student of Matrix Business School (2010-12) declare that every part of the project report on Market Potential of Kotak Mahindra Life Insurance that I have submitted is original. I was in regular contact the nominated with the nominated guide and contacted many times for discussing the project.
Date of project submission:______________
Faculty’s comments:
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References: Authority: The Insurance Regulatory and Development authority established under sub-section (1) of section 3 of the Insurance Regulatory and Development Authority Act, 1999.