The situational theory of leadership separates leadership behaviors into two general categories: task behavior, which is the communication and management of the tasks that the group must accomplish by the followers, and relationship behavior, which is the creation and maintenance of personal or emotional connections between the leader and followers. Low maturity workers are seen as needing a high level of task-oriented supervision and a low level of relationship-oriented supervision. High maturity workers are viewed as requiring a low level of both task and relationship supervision. Intermediate-maturity workers are believed to require medium task-orientation and high relationship - oriented supervision (Norris & Veccio, 1992).
In fact, the followers depend on their knowledge and their behaviors. The competence of the followers refers to followers ' knowledge, experiences, skill and eventually has an ability to identify the outcome in working. The commitment of the followers refers to followers ' confidence, promises, motivation and eventually willing to identify the outcome in working. Therefore, Situational Leadership defines four styles of followers.
First, the followers are both unable and unwilling to take responsibility for doing something. They 're neither competent nor confident. This style of employees will need the leader to tell
References: Contingency models, viewed 27 March 2009,< http://www.see.ed.ac.uk/~gerard/MENG/ME96/Documents/Styles/conti.html#Topic3>•Hershey, P. & Blanchard, K., 1982, Management of Organization Behavior: Utilizing Human Resources. •Hersey and Blanchard 's Situational Leadership, viewed 27 March 2009, •Norris, W. R., & Vecchio, R. P., 1992, Situational leadership theory. Group & Organization Management, 17(3), 331. •Leadership and Management model, viewed 27 March 2009, < http://web.cba.neu.edu/~ewertheim/leader/models.htm>•Bezos on innovation, viewed 27 March 2009:< http://www.businessweek.com/magazine/content/08_17/b4081064880218.htm>•Famous Models, Situational leadership, viewed 28 March 2009,< http://www.chimaeraconsulting.com/sitleader.htm>•Situational Leadership, viewed 28 march 2009, < http://en.wikipedia.org/wiki/Situational_leadership_theory>•Situational Leadership , viewed 28 march 2009,http://www.12manage.com/methods_blanchard_situational_leadership.html