Six Basic Steps to Decision Making
Grantham University
Abstract
Organizational decision making is an everyday process that most employees are involved in through their workday. No matter the significance of the decision being made, it will have either a positive or negative impact on the customer and or the organization. In this paper, I will analyze and interpret the six basic steps to organizational decision making and its importance.
SIX BASIC STEPS TO DECISION MAKING
Organizational decision making is the basic function of top level executives for most organizations. Although most executives have a specific area in which their decisions directly affect, those decision will affect the organization as a whole in some capacity. Most organizations meet annually to project or forecast next year’s goals, this is where section, area, and or department managers as well as executives meet in the decision making process. Usually, this decision making process will identify what has worked and not worked based on prior or current year service or sales records or data of the organization. From that data, managers and executives, will put into play the six steps in the decision making process to identify next year’s courses of actions to meet the organizational goals.
The first step in the decision making process is to identify the problem. Although in this process the first step is labeled as identifying the problem, there is also a potential that it could be identifying an opportunity as well. When considering this process, step one is the most important step, as correctly identifying the opportunity or problem can have significant rewards to the organizations. Likewise inaccurately identifying the problem can provide dire consequences. This step is the foundation in creating courses of actions or plan development, good communication in identifying the problem or opportunity step will provide a
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