Preeti Singh, 2356
Irral Vaz, 2355
Maria Veliyath, 2356
Importance
The importance of Six Sigma has increased manifold in the last two decades and is set to increase even more in the coming years as more and more businesses realize its benefits. Six Sigma is anticipated to maintain its dominance over all other existing quality improvement techniques because it is flexible and can be altered to suit the requirements of new businesses that might come up in the near future. We can never be too sure about the future but as far as the present is concerned, Six Sigma is certainly calling the shots across all types of industries worldwide.
1. A New Type of Top Level Support:
Past GE CEO Jack Welch is quoted for telling employees that if they wanted to get promoted, they’d better be Black Belts. Universal cost oriented metrics and the new level of competition that Six Sigma provides easily acquires top level support. Some argue that the only new addition that Six Sigma provides is the way top management is treating it. What’s really important is that CEOs are seriously supporting large improvement projects run by highly trained business super stars.
2. Problem Solving and Team Leading Super Stars:
Executive Champion, Deployment Champions, Project Champions, Master Black Belts, Black Belts, and Green Belts (see structure below).
3. Training Like Never Before: Much more training for all involved. The training is heavily statistical, project management, and problem solving oriented. Training costs of approximately $15,000-$25,000 per Black Belt are well justified by the savings per project.
4. New Metrics:
Use of metrics unlike anything ever used before. These metrics not only tie in customer Critical to Quality (CTQ) needs with what is measured by the company, but they also allow processes within the company to be compared with each other using a single scale called DPMO (Defects Per Million Opportunities).
5. Much Better Use of