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Six Sigma
Six Sigma,
An improvement Strategy…….

Causes of Variation


Random, chance, constant, common, unknown causes the “rhythm” of the process ● Variation inherent in a process ● Can be eliminated only through improvements in the system Assignable, special causes ● something has changed ● Variation due to identifiable factors ● Can be modified through operator or management action


What are the sources of variation in a process?
● ● ● ● ● ●

Machine variation Raw Material variation Different methods used Measurement variation Operator variation Environmental factors

Assignable Causes of Variation:
The Backbone of Six-sigma


Examples of things that may be assignable causes of variation:
● ● ● ● ●

machine troubles (damaged saw teeth, plugged blowpipe, etc.) faulty measuring device operator overcontrol worker fatigue drastic changes in raw material

Random, chance variation:


“4M’s and OE”
● ● ● ● ● ●

Machine Material Method Measurement Operator Environment

Process Capability






The range of “natural variability” in a process is measured with control charts. A Process cannot meet specifications (customer expectations) if natural variability exceeds tolerances (specification limits) 3-sigma quality


specifications equal the process control limits. specifications twice as large as control limits



6-sigma quality


Process Capability
PROCESS Natural control limits

Design specifications

Process cannot meet specifications because the variability of the process is greater than allowed by design specifications

Process Capability
PROCESS

Natural control limits

Design specifications

Process can meet specifications exactly

Measuring Process Capability
Measures of process capability tell us whether the process is capable of producing within specifications


Cpk = min [(USL - μ)/3 σ, (μ - LSL)/3σ ]


If Cpk < 1, the process is not capable of performing within specifications.

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