TABLE OF CONTENTS
S.No
TOPICS
PAGE No.
1.
Acknowledgement
3
2.
Objective
4
3.
Introduction
5
4.
History
7
5.
Central Concepts
8
6.
Process
9
7.
Scale of measurement
10
8.
Methodology
11
9.
Tools and Themes
12
10.
Some Success Stories
15
11.
Impact
18
12.
Benefits and Negatives
19
13.
Applications
21
14.
Some Common Confusions
22
15.
Implementation
24
16.
Case Study
25
17.
Conclusions
31
18.
References
32
OBJECTIVE
This term paper is designed as a part of the curriculum. It helped me to tap into the power of the Six Sigma movement that’s transforming some of the world’s most successful companies. Six Sigma initiatives have tallied billions of dollars in savings, dramatic increases in speed, strong new customer relationships—in short, remarkable results and rave reviews.
SIX SIGMA
Six Sigma is now according to many business development and quality improvement experts, the most popular management methodology in history. Six Sigma is certainly a very big industry in its own right, and Six Sigma is now an enormous 'brand' in the world of corporate development. Six Sigma began in 1986 as a statistically-based method to reduce variation in electronic manufacturing processes in Motorola Inc in the USA. Today, around twenty years on, Six Sigma is used as an all-encompassing business performance methodology, all over the world, in organizations as diverse as local government departments, prisons, hospitals, the armed forces, banks, and multi-nationals corporations. While Six Sigma