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Small Team and Group

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Small Team and Group
Small Team and Group
James Findley III
COM/100
January 16, 2012
Keith Butler

The company I work for is a telecommunications company called Sprint-Nextel, and we work on countless team projects throughout the year. One example I remember in particular is when a brand new store was set up in our area. This new store set-up included roughly 10 team members whose sole purpose was to plan, create, and design a store that fits the mold of all existing corporate stores. This is a very important aspect due to the fact that each new corporate store in the United States must be identical to the others. The reason for this being, that we must all relay the same message in order not to confuse our large customer base. The behaviors my team exhibited throughout our time setting up the store were mainly disagreement and conflict. Unfortunately when there are many different personality types and ideas between individuals, the group is bound to run into obstacles while trying to complete the task. The only way we could complete the task was through following the instructions provided by Sprint-Nextel. Having structure is the best way a team discussion can be organized enough to follow a prescribed agenda and address the task that needs to be accomplished (Beebe, S. A., Beebe, S. J., & Ivy, D. K. 2009). With that said, our team had to come to an agreement that we would follow the structure provided to us in order to have guidance to finish our tasks sufficiently. One of the problems the team encountered while following the structure of the project was the inability to coordinate the efforts equally. Since there were approximately 10 other teammates, the major obstacles were making sure each team member was equally doing the same amount of work as everyone else. And so, our team implemented a solution in order to combat this obstacle. The team members spent a good portion of time discussing how to accomplish the goals set by the team. Our team coordinated



References: Beebe, S. A., Beebe, S. J., & Ivy, D. K. (2009). Communication: Principles for a lifetime. Volume 3: Communicating in groups and teams. Boston, MA: Pearson Allyn and Bacon.

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