Social Care
1. List the main terms and conditions of your contract of employment
• Verbally agreed
• In a written contract, or similar document
• Employee handbook
• In an offer letter from employer
• Required by law
• In collective agreements
• Implied terms
2. Who should you contact at work if you have?
• A grievance – Matron / Formal meeting
• To Report an incident ¬¬¬¬- the nurse in charge / Matron
• To be involved in a disciplinary process - Employer Advice
3. With regards to the above what should then happen?
• Discuss the matter informally with matron. So she may be able to resolve the matter to the satisfaction
• Investigate to form a resolution. This could be the meeting to discuss the satisfaction.
• Act in the accordance with working practices and the company procedure
4. Describe what information is shown on your payslip.
• Personal information
• Tax code and National insurance number
• Payments, wages, number of hours etc.
• Deductions – Tax national insurance
• Year to Date
• Net Pay
5. The Whistle blowing policy can be used for your protection in the event you witness or experience discrimination or bullying at work.
Witness staff giving personal care, that doesn’t meet the standard of care.
List the steps to take if the above situation occurred.
• The staff had been reported by the members of staffs.
• The staff had got complaints by resident’s relatives.
• Investigated by Matron.
• Interviewed member of staffs
• The staff had been given disciplinary action.
6. Give an example of an exemption from the race or sex discrimination acts which is relevant to your job.
• Unnecessary touching or unwanted physical contact
7. What would be the correct procedure for you to follow if you needed to take time off work for the following reasons?
• Dentist – Request the day off
• Jury service – take the letter from the jury selection office
• Family reasons – inform the situation to matron
• Sickness – Phone in
•
• Verbally agreed
• In a written contract, or similar document
• Employee handbook
• In an offer letter from employer
• Required by law
• In collective agreements
• Implied terms
2. Who should you contact at work if you have?
• A grievance – Matron / Formal meeting
• To Report an incident ¬¬¬¬- the nurse in charge / Matron
• To be involved in a disciplinary process - Employer Advice
3. With regards to the above what should then happen?
• Discuss the matter informally with matron. So she may be able to resolve the matter to the satisfaction
• Investigate to form a resolution. This could be the meeting to discuss the satisfaction.
• Act in the accordance with working practices and the company procedure
4. Describe what information is shown on your payslip.
• Personal information
• Tax code and National insurance number
• Payments, wages, number of hours etc.
• Deductions – Tax national insurance
• Year to Date
• Net Pay
5. The Whistle blowing policy can be used for your protection in the event you witness or experience discrimination or bullying at work.
Witness staff giving personal care, that doesn’t meet the standard of care.
List the steps to take if the above situation occurred.
• The staff had been reported by the members of staffs.
• The staff had got complaints by resident’s relatives.
• Investigated by Matron.
• Interviewed member of staffs
• The staff had been given disciplinary action.
6. Give an example of an exemption from the race or sex discrimination acts which is relevant to your job.
• Unnecessary touching or unwanted physical contact
7. What would be the correct procedure for you to follow if you needed to take time off work for the following reasons?
• Dentist – Request the day off
• Jury service – take the letter from the jury selection office
• Family reasons – inform the situation to matron
• Sickness – Phone in
•