Preview

Social Responsibility of Business: a Case Study of Grameen Phone in Bangladesh

Best Essays
Open Document
Open Document
4440 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Social Responsibility of Business: a Case Study of Grameen Phone in Bangladesh
SOCIAL RESPONSIBILITY OF BUSINESS: A CASE STUDY OF GRAMEEN PHONE IN BANGLADESH
NIMALATHASAN, B.*

Abstract The social responsibility of business organisations is getting increased attention in recent years, and a strong perception has developed among the business managers worldwide and that organisations need to be managed in a socially responsible way for economic viability and long term sustainability. Therefore, the social responsibility of businesses has become an important part of today’s business agenda. The paper aims to investigate the social responsibility of business: a case study of Grameen phone in Bangladesh and identify different Corporate Social Responsibility (CSR) activities of Grameen phone (GP). Secondary data collection methods were used to conduct the study. It can be concluded GP believe that sustainable development can only be achieved through long term economic growth and therefore, intended to deliver the best to the customers, business partners, stakeholders, employees and society by ‘being a partner in development.’ Key words: Social Responsibility of Business, Social Performance, Business. JEL Classifications: M19, M10

Prelude Managers of some successful organisations in both developed and developing countries have become the leaders. As the leadership groups like the aristocracy or the priesthood or the scientist, either disappeared or become insignificant, the new leadership group to emerge are managers of business enterprises and of universities, of government agencies, and of hospitals. These people have command and competence over the most of the resources of the society. It is expected from them that they take the role of leadership and take responsibility for major social problems and major social issues (Drucker, 1974). As a result of these shifts, the emergence of managers as the major leadership group, the growing disenchantment with government, and the shift in focus from the quantities of lie the demand has arisen that



References: Anderson, J,W. (1986). Social Responsibility and the Corporation, Business Horizons, July –Aug: 22-27 (As quoted in Griffin, R. W.(1997).Management 5th ed, New Delhi, A.I.T.B.S. Publishers & Distribution: 110) Arif, A. A. (1990). Social Responsibility of Business: The Debate, Issues and Performance, Chittagong University Studies (Commerce), 6. Bergmann,A.E.(1975). The Social Responsibility of Business in Perspectives, Management International Review, Vol.1,1975 ( As quoted in Arif, A. A. (1990) Social Responsibility of Business, The Debate, Issues and Performance, Chittagong University Studies (Commerce), 6). Chowdhury, M.A.M. (2006). Environmental Marketing Strategies in the USA, Friends Publishers, Dhaka. Davis, K. and Blomstrom, R. (1975). Business, Society and Environment, New York: McGraw Hill Book Company: 67-68. Drucker, P.F.(1964). The Practice of Management, New York: Harper and Row. Drucker, P.F. (1974). Management Task Responsibilities Practices, Harper and Row Publisher: 319. Friedman, M.(1962). Capitalism and Freedom, Chicago: The University of Chicago Press:133. Hoque, K.B.(1985). Social Responsibility of Business: Myth or Reality?” The Dhaka University Studies, 42(1), Part A, June: 119-127. Kelly, M. (2005). Some Are Getting It; Many Are Not, Business Ethics, October 11. 236 Nimalathasan, B., Social Responsibility of Business: A Case Study of Grameen Phone in Bangladesh / Annals of University of Bucharest, Economic and Administrative Series, Nr. 3 (2009) 227-236 Mannan,A.(1986). The Social Responsibility of Management – An over view. Journal of Management, Business and Economics, 12 (4). Mahmud,M.M.(1988). Corporate Social Responsibility: A Study with Reference to Public Industrial enterprises in Bangladesh. Chittagong University Studies (Commerce), 4:5261. Murshed,A.J.M.,Humayun,T.M.A and Ahmad,W.(1999).Corporate Management and Financial reporting : A Critical Conceptual Analysis’ Finance and Banking, 5,(1&2). ------------- ( ) available on http://en.wikipedia.org/wiki/GrameenPhone Robbins, S. P and DeCenzo David,A. (1995) Fundamentals of Management Essential Concepts and Applications, USA: Prentica Hall In:37-38. Singh, P. (1978). Social Responsibility of Business , Lok Udyog, XII,2:27 quoted in Mahmud, M.(1988) Corporate Social Responsibility : A Study with Reference To Public Industrial Enterprises in Bangladesh, Chittagong University Studies ( Commerce),4:52 Tilley, F.(2000). Small Firm Environment Ethics: How Deep Do They Go? Business Ethics: A European Review 9(1): 31-41. Thompson,J.K and Smith, H.L 91991) Social Responsibility and Small Business: Suggestions for Research. Journal of Small Business Management, 29(January):30-44.

You May Also Find These Documents Helpful

  • Powerful Essays

    M&S AND RIVER ISLAND

    • 2821 Words
    • 12 Pages

    Ravi Raman, K. and Lipschutz, R. D. (2010) Corporate social responsibility. Basingstoke [England]: Palgrave Macmillan.…

    • 2821 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    BHP Billiton Summary

    • 980 Words
    • 4 Pages

    Carroll, A.B. and Shabana, K.M. 2010, ‘The business case for corporate social responsibility: a review of concepts, research and practice’, International Journal of Management Reviews, vol. 12, no. 1 pp. 85- 105.…

    • 980 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Db Forum 1

    • 1684 Words
    • 7 Pages

    References: Archie, C. B., & Shabana, K. M. (2009). The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice. International Journal of Management Reviews, 85. Retrieved from http://www.academia.edu/419290/The_Business_Case_for_Corporate_Social_Responsibility_A_Review_of_Concepts_Research_and_Practice…

    • 1684 Words
    • 7 Pages
    Powerful Essays
  • Best Essays

    In global markets, modern corporates have significant power to exercise a positive influence in the countries, where they buy goods and services from global suppliers in bulk. Recognising this influence is the first step to understand the contribution of the modern corporates in developing countries’ economies and in turn their self-benefit. As being giant firms at one end of the buying chain with the cost reduction advantage, they shouldn 't be reluctant of getting involved and operate with the suppliers to improve working conditions and comply with the ethical trading regulations. Business Corporations should also think and take responsibility for the environment around them. Taking this responsibility is the first step to recognize Corporate Social Responsibility. Corporate Social responsibility is when a business monitors and ensures its active compliance with the spirit of the law and ethical standards. It is a process with the aim to embrace responsibility for the company 's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere. The concept of CSR is well explained by Gordan Brown, Chancellor of Exchequer, that in this era Corporate Social Responsibility goes far beyond the old trend of the past (donating money to a good cause at the end of the year) And is now an all year round responsibility the companies accept for the environment around them. To provide best working practices, the engagement in local communities and for their recognition that brand name does not only depend on quality, price and uniqueness but how they interact with companies’ workforce, community and the environment.…

    • 2128 Words
    • 9 Pages
    Best Essays
  • Good Essays

    With the introduction of worldwide markets, small corporations have had to make great sacrifices in order to excel, social responsibility being one of the first cuts. Response to the rights of consumers, social responsibility not only enhances the lives of the communities that companies depend on, but also improves the value of businesses, the way their stakeholders are treated and it helps to boost reputation.…

    • 777 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Corporate social responsibility (CSR) as a topic has received the attention of organisations and managers as a whole. The 1950s marked the start of the modern era of CSR for managers, where Howard R. Bowen (1953) defines social responsibilities in his publication as the businesses’ duty to make decision and follow principles that are acceptable to society. However, Milton Friedman (1970) argued that social responsibilities is for people not businesses, he claims that the only responsibility business managers should have is to use all their resources to maximise profit and increase shareholder’s wealth (Friedman, York Times Magazine, September 13, 1970, pp. 32-34).…

    • 2250 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    In recent years, Corporate and Social Responsibility has become an ever increasing concern and source of community debate. It is now socially accepted that corporations have some ongoing responsibility, though sometimes ignored, to set a good example, make decisions based on social good and on ensuring positive environmental practices.…

    • 1006 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Social Responsibility is the new buzz word in the world of business. “It’s no longer a question of if companies should engage in [corporate social responsibility]. It’s now a question of to what extent will they do so […], “says Alison DaSilva, executive vice president for research and insights at Cone Communications (Brooks). The question, however, is not whether or not companies should be socially responsible, but how is that society defined and how is that social responsibly determined. In their debate on social responsibly of business, John Macke and T.J. Rodgers are not in disagreement about the implementation of the concept.…

    • 635 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    an analysis of the problem in relation to the major viewpoints on the social responsibility of business…

    • 276 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Friedman, M., Mackey, J., & Rodgers, T. (2005, October). Rethinking the social responsibility of business . Retrieved October 2008, from Reason online: http://www.reason.com/news/show/32239.html…

    • 720 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Csr Case Study

    • 6604 Words
    • 27 Pages

    Abstract: Starting from the times of barter system to today’s modern era of plastic money, the mankind has trodden a remarkably long path. Undoubtedly “profitability” has always been the driving force and an undercurrent behind all this development; but as every coin has two facets; growing cut throat competition and business rivalries started taking heavy toll on the quality, transparency, environment and the society in general endangering the peaceful coexistence of business and society. The businesses houses started realizing that they would have to rise over and above the profitability and take care of all those associated with their survival in the society directly or indirectly. This realization resulted into the concept of Corporate Social Responsibility (CSR). This research paper moves around developing an understanding about the corporate social responsibility (CSR), delving into its concept and finding out its scope taking the case study of the TATA Group under Mr. Ratan Tata who has exemplified the sense of responsibility towards the upliftment of common masses and protection of the environment and development of the nation. Keywords: Corporate citizenship, Corporate social responsibility, Employee, Productivity, Profitability, Society, Stakeholders. I. Introduction…

    • 6604 Words
    • 27 Pages
    Good Essays
  • Powerful Essays

    Today, it is widely recognized that corporations are actors that must have responsibilities as to how they conduct their business. This concept has been around for couple of decades already, however only lately it has started to be given the applicable recognition by corporation themselves and the individuals. At the same time, what are getting along with corporate social responsibilities are ethical responsibilities, which had been emerged before the rising of corporate social responsibilities. This term-paper will define what ethical and corporate social responsibilities of business people.…

    • 3678 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    Today there is a growing perception among business enterprises that sustainable business success and shareholder value cannot be achieved solely through maximizing short term profits, but through market oriented yet socially responsible activities of the business. Therefore, the social responsibility and non price competition tools practices has become an important part of today’s business agenda, which indicate the commitment of the business to behave ethically and contribution towards improving the quality of work and social life of the workforce and their families as well as of the local community and society at large. However, business organizations are the power wheels of economic growth and development, and help the society by providing better jobs, increasing income levels of the people, and by supplying goods and services to the consumers. This paper aims to investigate the non price competition tools of Banglalink (Orascom Telecom Bangladesh) Limited. Banglalink is truly a people-oriented brand of Bangladesh. Banglalink, the people 's champion, is there for the people of Bangladesh, where they want and the way they want. Having the local tradition at its core Banglalink marches ahead with innovation and creativity. The company today commands many CSR activities. To take the company to its current position, the CSR activities of the company have to be an efficient and an organized one. Therefore, it is imperative that the awareness level of CSR activities of the company must be well known and efficiently delivered so that they can win over its competitors to attract new customers and at the same time to do for the betterment of the society. As Banglalink has been rebranded itself two years back so it is very significant and important to get involve large number Corporate Social Responsibilities activities to establish among the general people.…

    • 3155 Words
    • 13 Pages
    Powerful Essays
  • Powerful Essays

    Csr by Punj Lloyd

    • 5229 Words
    • 21 Pages

    CSR, also called corporate conscience, corporate citizenship, social performance, or sustainable responsible business is a form of corporate self-regulation integrated into a business model. CSR policy functions as a built-in, self-regulating mechanism whereby businesses monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms. The goal of CSR is to embrace responsibility for the company 's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere.…

    • 5229 Words
    • 21 Pages
    Powerful Essays
  • Powerful Essays

    Sharma, A. K. and B. Talwar: 2005, ‘Corporate Social ` Responsibility: Modern vis-a-vis Vedic Approach’, Measuring Business Excellence 9(1), 35–45. Sood, A. and B. Arora: 2006, The Political Economy of Corporate Responsibility in India, Technology, Business and Society, Paper No. 18, United Nations Research Institute for Social Development, Geneva. Transparency International: 2006, Transparency International Corruption Perception Index 2006, www.trans parency.org. UNIDO: 2002, Corporate Social Responsibility: Implications for Small and Medium Enterprises in Developing Countries (United Nations Industrial Development Organization, Vienna). Williams, G. and J. Zinkin: 2006, ‘The Effect of Culture on Consumer Willingness to Punish Irresponsible Corporate Behaviour’, Social Science Research Network, http:// papers.ssrn.com/sol3/papers.cfm?abstract_id=905202. Zhou, W.: 2006, Will CSR Work in China? in Leading Perspectives, Business for Social Responsibility, www. bsr.org.…

    • 8894 Words
    • 36 Pages
    Powerful Essays