-To find out the reasons why commuter buses continue to utilize illegal spaces.
-To find out ways through /by which commuter buses persist using unauthorized spaces/places.
-To find out negative effects/problems of continued use of restricted spaces/places
INTRODUCTION
This research aims at studying the reason why and the ways by which commuter buses continue to utilize spaces declared illegal for their use in the central business district of Harare. The research is based on the exploratory information obtained from kombi drivers, kombi conductors and rank marshals. Research shows that commuter buses operators continue to use unauthorised places due to multiplicity of reasons among them are cost reduction ambitions and ambition for promotion and struggle to bit congestion in the legal ranks or spaces. They employ a number of strategies like bribery of the law enforcers like police officers and Harare council officers. The research also helps to explore the usefulness or effectiveness of qualitative research methods in gathering highly sensitive information.
METHODOLOGY
The study is based on exploratory in-depth interviews to the study of the reasons why and ways by which commuter buses continue to use illegal ranks. An in-depth interview was used to explore highly sensitive information as one of its strength and seems a reliable method by giving participants freedom to express their views, feelings and interest. Participants (kombi drivers, conductors and rank marshals) were approached at mid-day to avoid problems associated with pick hours. The data was collected and subsequently transcribed verbatim. The data analysis is based on comparative rhetorical analysis. The analytic focus is on the reasons given by the participants and the methods they employ to continue utilizing places declared illegal. The transcripts of the audio recordings were first coded before analysis was performed. Also purposive random sampling was employed as a