Soft skills with special focus on ITES.
Soft skill is the ability required and expected from persons for finding a suitable job, its maintenance and promotion.
Importance of soft skill:
Soft skill is very important ➢ To handle interpersonal relations ➢ To take appropriate decisions ➢ To communicate effectively ➢ To have good impression and impact to gain professional development
Communication skill as soft skill:
• Communication skills form the corner stone of soft skill • Every human being has to essentially & effectively communicate with others • Effective communication is the hallmark of one’s education • The ability to speak fluently using the right word in the right order is an good communication • Message using appropriate vocabulary and syntax form effective communication
Body language:
Non verbal language ▪ Face is the index of the mind and it clearly displays the persons interest ▪ Body language presents to the audience what we feel & think about the particular matter Ex: Nodding one’s head ▪ Body language (e.g, arms crossed, standing, sitting, relaxed) ▪ Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic)
Written communication Skill:
❖ Writing evaluates a person’s proficiency indications, spelling grammar etc… ❖ Errors committed while writing circulars, reports & agenda considerably spoil the image of the writer ❖ Good visual presentation using graphics, color, balanced design layout- adds so much to written communication. ❖ Keep handouts and other written materials for your presentation.
Presentation Skills:
▪ Presentation skills include planning, preparation & delivery of the message ▪ Making a formal speech is one form of presentation ▪ Presentation skills can be broadly categorized into physical oral, & electronic ▪ Success in life depends on