1. Complete SSS Software In-Basket Case found at the end of the introduction
* Set aside two hours for this task * There are 17 items to consider * Write up each of your decisions for each of the items—see form on page 32. * Upload your answers to Blackboard by Thursday, September 6th * The case will be discussed in the WIMBA Session on the 6th of September.
You can type your answers on this sheet and just upload this sheet
Item #1: Email response to all employees
All,
Thank you Roger for the introduction and for giving me the opportunity of becoming the VP of Operations for Health and Financial Services. I look forward to working with all of you in the future and to continue sharing in SSS Software’s success.
Thanks,
Chris Perillo
Items #2: Email response to all managers
All,
Can not wait to prove these guys wrong!
Chris Perillo
Item# 3: Email response to Paula Sprague
Paula,
Thanks for the information I will review and get back to you with any questions.
Thanks Again,
Chris Perillo
Item# 4: Meet in person with Wanda Manners
I would like to meet in person with Wanda to talk more about this issue and to discuss in more detail the extent of what was “borrowed.” Since I am heading out to Paris I will meet with you as soon as a get back in my office first thing.
Item# 5A: Email response to Paula,
Paula,
Sounds good to me, thanks for letting me know and taking care of this.
Chris Perillo
Item# 5B: No Response
Item#5C: Note to self
Paula emailed me on 10/15 letting me know she took care of this I gave her the ok to move forward.
Item #6: Email to Harry and a separate email to John Small
Harry,
Thank you for your concern I will look into this
Chris Perillo
John,
I was wondering how the Halstrom project is coming and if you will be able to make the deadline? Please let me know if you need to pull in extra resources