Solving Problems in the Workplace
Solving Problems in the Workplace
Sharla Burrell
American InterContinental University
Abstract
The function of this paper is to assess two different workplace scenarios and to provide answers on how I would handle the situations if I were in the position of manager. Using resources that I retrieved from the internet and using supervisory skills learned and implemented in my working experiences, I have written two plans, that I feel, could be used to successfully correct the reported problems. In these two plans, I discuss and have listed key elements needed in any situation to resolve unwanted problems in the workplace. Key elements that I feel relevant to this discussion are as follows: forcing collaborative thinking, using team work, reinforcing company policy and procedure, disciplinary action, delegating responsibilities, monitoring employee performance, setting time guidelines and successful management skills. All of the elements listed are essential in ensuring the use of good management skills and the successful resolution of any and all workplace problems.
Solving Problems in the Workplace Solving problems in the workplace can be a simple process if you know how to communicate effectively with your employees. In scenario one, one employee takes it upon himself to send out a memo, company-wide, to complain about his co-workers behaviors on the job. Behavioral problems in the workplace can and should be addressed quickly and effectively for the sake of clients, colleagues, customers and suppliers (Phillips, 2006).
. As the manager of both of these employees, it is my responsibility to quickly determine a course of action and effectively resolve the growing problem. Often times, it is necessary to have a meeting with both employees to ensure a neutral meeting place and to show management’s intention to resolve the problem to the satisfaction of all parties involved. Once I have established a neutral meeting place, it is
Sharla Burrell
American InterContinental University
Abstract
The function of this paper is to assess two different workplace scenarios and to provide answers on how I would handle the situations if I were in the position of manager. Using resources that I retrieved from the internet and using supervisory skills learned and implemented in my working experiences, I have written two plans, that I feel, could be used to successfully correct the reported problems. In these two plans, I discuss and have listed key elements needed in any situation to resolve unwanted problems in the workplace. Key elements that I feel relevant to this discussion are as follows: forcing collaborative thinking, using team work, reinforcing company policy and procedure, disciplinary action, delegating responsibilities, monitoring employee performance, setting time guidelines and successful management skills. All of the elements listed are essential in ensuring the use of good management skills and the successful resolution of any and all workplace problems.
Solving Problems in the Workplace Solving problems in the workplace can be a simple process if you know how to communicate effectively with your employees. In scenario one, one employee takes it upon himself to send out a memo, company-wide, to complain about his co-workers behaviors on the job. Behavioral problems in the workplace can and should be addressed quickly and effectively for the sake of clients, colleagues, customers and suppliers (Phillips, 2006).
. As the manager of both of these employees, it is my responsibility to quickly determine a course of action and effectively resolve the growing problem. Often times, it is necessary to have a meeting with both employees to ensure a neutral meeting place and to show management’s intention to resolve the problem to the satisfaction of all parties involved. Once I have established a neutral meeting place, it is
References: Phillips, P. (2006) How to Manage the Employee with Attitude. Retrieved from http://EzineArticles.com/?expert=Paul_Phillips Robin, D. (n.d.) Waging Peace in the Workplace. Retrieved from http://www.abetterworkplace.com/conflicts.html Egeland, B.(2009) Skills of a Successful Project Manager. Retrieved from http://pmtips.net/skills-successful-project-manager Thomsett, M. (1990) The Little Black Book of Project Management. Retrieved from http://pmtips.net/skills-successful-project-manager Egeland, B. (2009) The Challenges of Project Communication. Retrieved from http://pmtips.net/challenge-project-communication