Joachim den Hertog
Class: BE2i
Sorting it out
A policy plan for the sorting center of PostNL Zwolle
Margreet Paalman S1048330
Joachim den Hertog S1049033
Class: BE2i
Education: Business Economics
School of Business and Economics
School: Hogeschool Windesheim
Lecturer: Mrs. Louter
Date of completion: 11-01-2013
Sorting it out
A policy plan for the sorting center of PostNL Zwolle
Index
Summary 4
1 Preface 5
2 Business description 6
2.1 Mission, vision, core values and objectives 6
2.2 Structure and size 6
2.3 Results 8
3 Undesirable situation 10
3.1 Present situation 10
3.2 Causes 11
3.3 Possible consequences 11
4 Desired situation 12
4.1 The main goal 12
4.2 Objectives 12
5 Preconditions and criteria 14
6 Solutions 15
6.1 Possible solutions 15
6.2 Time investment 15
6.3 Resources, advantages and disadvantages 15
7 Assessment of possible solutions 16
7.1 Solution requirements 16
7.2 Testing against preconditions and criteria 17
7.3 Advantages and disadvantages of solutions 18
8 Conclusion and recommendation 20
9 Guidelines on implementation 21
Appendixes 22
A Structural plan for policy report 22
B PC component list 23
Literature list 25
Summary
PostNL is a Dutch company which delivers mail and packets in the Netherlands, the United Kingdom, Germany, Italy and Belgium. The company has a distribution center in Zwolle where mail is sorted. A decline in profit is to be expected. Therefore, PostNL must look at possibilities to save money.
The sorting center in Zwolle has got an undesirable situation. A lot of employees who work through an agency don’t want to work for a long time at PostNL. This is mainly caused by the bad atmosphere; the music isn’t the taste of most employees, there is no emotional binding with the employees and aren’t taken