South Carolina Heart Center Case Study
South Carolina Heart Center uses an electronic health record called NextGen. NextGen was implemented in the year of 2007. This is the facility MPI and permanent storage. The Information Technology department does a back-up every night at 6:00pm.
Describe how each of the following are maintained:
Master patient index – NextGen
Information Technology department does a back-up every night at 6:00pm.
Physician incomplete files –
Each department are responsible for making sure documents are sign. Information Technology department generates a report each month for the physician to sign. South Carolina Heart Center has an excellent rate of doctors signing off on paperwork. Although, if the documents linger without being sign the physician …show more content…
The front desk will update demographic information and collect copayment. They make a copy of insurance card and ID. Then the front desk will hand the patient a router sheet for the physician to fill out. Patient then see doctor. The doctor will write down what service provided by he or she on router and dictate the information in NextGen (EHR). The physician hands the router back to patient to give a copy to the scheduler (to make appointments and receive instructions). Then patient takes second copy of router back to the front desk to check-out. Basic on CPT codes the front desk would determine how much to collect. Then will record amount on the router and the way patient paid. The patient get last copy of router to understand what the facility will be submitting to the insurance company. At end of the day front desk staff will bundle all routers and place them in alphabetically order. They will make sure cash amount in drawers match router sheets total. Then the routers goes to the billing department. One staff member handles the deposit (incoming money) and verify router sheets. Then hands the sheet to another staff who will post charge to the account. Overnight it batches, then the next morning the staff member who does the electronic claims will submit that batch to EMDEOM (clearance house) for approval then it is off to the insurance company. No charts to
Describe how each of the following are maintained:
Master patient index – NextGen
Information Technology department does a back-up every night at 6:00pm.
Physician incomplete files –
Each department are responsible for making sure documents are sign. Information Technology department generates a report each month for the physician to sign. South Carolina Heart Center has an excellent rate of doctors signing off on paperwork. Although, if the documents linger without being sign the physician …show more content…
The front desk will update demographic information and collect copayment. They make a copy of insurance card and ID. Then the front desk will hand the patient a router sheet for the physician to fill out. Patient then see doctor. The doctor will write down what service provided by he or she on router and dictate the information in NextGen (EHR). The physician hands the router back to patient to give a copy to the scheduler (to make appointments and receive instructions). Then patient takes second copy of router back to the front desk to check-out. Basic on CPT codes the front desk would determine how much to collect. Then will record amount on the router and the way patient paid. The patient get last copy of router to understand what the facility will be submitting to the insurance company. At end of the day front desk staff will bundle all routers and place them in alphabetically order. They will make sure cash amount in drawers match router sheets total. Then the routers goes to the billing department. One staff member handles the deposit (incoming money) and verify router sheets. Then hands the sheet to another staff who will post charge to the account. Overnight it batches, then the next morning the staff member who does the electronic claims will submit that batch to EMDEOM (clearance house) for approval then it is off to the insurance company. No charts to