Contents
SOUTHWEST AIRLINE CASE STUDY 4
INTRODUCTION 4
PART 1: EXTERNAL ANALYSIS 5
OVERVIEW 5
MACRO-ENVIRONMENTAL ANALYSIS 6
PESTEL Analysis 6
Industry Analysis 9
Five Forces Model Pictorial Representation 9
Five Forces Analysis 10
PART 2: INTERNAL ANALYSIS 13
OVERVIEW 13
SWOT ANALYSIS 14
Strengths 14
Weaknesses 15
Opportunities 15
Threats 16
The VRIO Framework 16
FINANCIAL ANALYSIS 17
PART 3: CURRENT ISSUES AND CHALLENGES FACING THE COMPANY 18
Mergers and Acquisitions 18
Financial Outlay 18
Legislation 19
PART 4: STRATEGIC OPTIONS 19
Ansoff Matrix 19
The TOWS Matrix 20
PART FIVE – EVALUATION OF STRATEGIC OPTIONS 21
OVERVIEW 21
PART 5: DESCRIPTION OF THE TOWS STRATEGY 22
PART SIX – DESCRIPTION OF SELECTED STRATEGY 23
PART 7: CONCLUSION 24
REFERENCES 26
SOUTHWEST AIRLINE CASE STUDY
INTRODUCTION
Southwest airline is based in the United States with its headquarters in Dallas, Texas, that mainly serves a domestic clientele in northern America. The company has grown from a few aircrafts at induction into the aircraft market, to a fleet of many domestic carriers that serve the larger domestic airline clientele. Started in 1971, Southwest Airlines started business with three Boeing aircrafts while serving three cities in Texas notably Houston, Dallas and San Antonio. Today the company serves 97 destinations in 41 states within the US, the District of Columbia the Commonwealth of Puerto Rico and six near international countries with a fleet of 694 Boeing jets (Southwest, 2009).
The company is now one of the United States biggest airline companies, offering low cost fares to their clients. The company offers the lowest combination of aircraft fares to its customers making it one of the most attractive airline carriers in the continent. The company boasts of in addition to
References: Southwest.com, 2009, Southwest Airlines –A Brief History. Retrieved on http://www.southwest.com/swamedia/swa_history.html Porter, M.E. 1980. Competitive Strategy: Techniques for analyzing industries and competitors. New York: The Free Press “Southwest Airlines will become Launch Customer for the New Boeing 737 Max Aircraft” 2011