Patricia E. Vazquez
TABLE OF CONTENT
Abstract . . . . . . . . . 03
Introduction . . . . . . . . . 04 A Foundation of “Love Options” . . . . . 04
Southwest Airline’s Strategies . . . . . . 05
Southwest Airline’s Operations . . . . . . 06
Southwest Airline’s Performance . . . . . . 06
Southwest Airline’s Competitors . . . . . . 07
The Airline Industry in the US . . . . . 07 Rivalry, Magnify for Several Factors . . . . 09 Treat of Entry: Disappearing from the Radar Screen . . . 09 Substitutes: Cars, Buses or Trains? . . . . . 10 Supplier Power: Low, Moderate or High . . . . 10 The Variability of Buyer Power . . . . . 10
Southwest Airline’s SWOT Analysis . . . . . . 11 Southwest’s Internal Analysis: Flying High . . . . 11 Southwest’s External Analysis Flying Overseas . . . 12
Delta Airlines, Inc. SWOT Analysis . . . . . . 13
United Continental Holding, Inc. SWOT Analysis . . . . 14
Spirit Airline’s SWOT Analysis: Fly With Spirit . . . . 16
Conclusions . . . . . . . . . 17
References . . . . . . . . . 18
ABSTRACT
The Airline Industry has suffered intense competition since its deregulation in 1978 increasing rivalry in the players. Airline sector has to compete for low prices and product differentiation to attract customers and gain a sustainable profitability. The Airline Industry was analyzed through the Porter’s Five Forces to identify grade or rivalry, barriers to entry and exit, possible substitutes, supplier and buyer power. The purpose of this paper is to analyze how Southwest Airlines (Southwest) developed a sustainable profitability based on its different strategies. It also shows how it succeeds in the US Airline Industry and how it differentiates its service from its competitors. The analysis includes the Strengths, Weakness, Opportunities and Treats (SOWT) for Southwest and other
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