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Quick Resolve
User Manual
Quick Resolve is an intelligent diagnostic application that helps you to examine any network issues that you may be facing with your Reliance Broadband connection. Besides network diagnosis, Quick Resolve also helps you with browser management, system check, support code, diagnosis report and much more!
Mandatory System Requirements :
Ø 2000, XP, Vista, Seven. Windows Ø Pentium-class processor (1.0GHz or higher) Ø of 256MB RAM. Minimum Ø of one network card. Minimum
Download Quick Resolve :
Øto www.reliancebroadband.co.in Log on Ø Utilities --> Quick Resolve and download. Click on Ø the downloaded file. The following window will open. Click on
Page 1
Quick Resolve
User Manual
Diagnosis :
If you are facing trouble getting connected to your Reliance Broadband, simply check your connectivity status with Quick Resolve.
Ø the ‘Diagnosis’ tab on the window (displayed above). Click on Ø On clicking the same, the application will start diagnosing the issue.
Case 1 : The user may be asked to shift to dynamic IP Case 2 : The Ethernet wire may be unplugged. Case 3 : For any other issue, the application will generate a ‘Support Code’ with a brief report of the diagnosis. You can check the support code and report by clicking “contact us” tab. The application stores the last five diagnosis report and support code.
Utilities System Information :
This section displays the following information
Ø system information Operating Ø drives capacity and free space. System Ø antivirus installation information F-Secure Ø also clear his/her windows cache User can
(temp files and temporary internet files) by clicking “Clean Up” .
Browser Settings :
You can set the homepage of selected browsers as www.reliancebroadband.co.in . Select at least one browser and click on “Set” button in front of green bar to set the homepage of selected browser.
One Click Solution :
One Click solution helps you to restore all the settings to the
User Manual
Quick Resolve is an intelligent diagnostic application that helps you to examine any network issues that you may be facing with your Reliance Broadband connection. Besides network diagnosis, Quick Resolve also helps you with browser management, system check, support code, diagnosis report and much more!
Mandatory System Requirements :
Ø 2000, XP, Vista, Seven. Windows Ø Pentium-class processor (1.0GHz or higher) Ø of 256MB RAM. Minimum Ø of one network card. Minimum
Download Quick Resolve :
Øto www.reliancebroadband.co.in Log on Ø Utilities --> Quick Resolve and download. Click on Ø the downloaded file. The following window will open. Click on
Page 1
Quick Resolve
User Manual
Diagnosis :
If you are facing trouble getting connected to your Reliance Broadband, simply check your connectivity status with Quick Resolve.
Ø the ‘Diagnosis’ tab on the window (displayed above). Click on Ø On clicking the same, the application will start diagnosing the issue.
Case 1 : The user may be asked to shift to dynamic IP Case 2 : The Ethernet wire may be unplugged. Case 3 : For any other issue, the application will generate a ‘Support Code’ with a brief report of the diagnosis. You can check the support code and report by clicking “contact us” tab. The application stores the last five diagnosis report and support code.
Utilities System Information :
This section displays the following information
Ø system information Operating Ø drives capacity and free space. System Ø antivirus installation information F-Secure Ø also clear his/her windows cache User can
(temp files and temporary internet files) by clicking “Clean Up” .
Browser Settings :
You can set the homepage of selected browsers as www.reliancebroadband.co.in . Select at least one browser and click on “Set” button in front of green bar to set the homepage of selected browser.
One Click Solution :
One Click solution helps you to restore all the settings to the