Staff Nurse Reflective Essay

As a staff nurse in the emergency room I had to develop leadership skills in order to effectively deliver quality care and maintain safety in a fast paced environment. By identifying safety risks associated with the assignment of inexperienced nurses to triage and discussing the breakdown in communication between physicians and staff, caused by inaccurate triage acuity levels, I effectively facilitated the change in the process of assignments to triage. Once the need of education, mentoring and nursing collaboration to support inexperienced triage nurses in role transition was acknowledged significant positive changes were experienced in staff communication, patient safety, and teamwork which ultimately improved morale. Although, I have not held a management position I have succeeded in resolving conflicts and de-escalating patient and family complaints in the hectic emergency room environment by listening and identifying the requests and views of the patient and
In order to resolve such conflicts, I maintain flexibility and an open-mind to the possibility of changes in my assignment to support the healthcare team in safely meeting patient care and patient satisfaction standards. By maintaining a self-awareness of my nursing abilities and belief system and recognizing that in the changing environment of healthcare I must develop skills to accommodate and understand a diverse population of patients as well as within the workforce I am part, I am able to effectively provide high quality care in a safe and timely manner. Through the incorporation of current practice standards in my practice as a staff nurse, I am aiding in the establishment of a supportive and professional environment to collectively utilize evidence-based practice and inspire professional