Staffing and Training for Global Operations
Chapter 9 – Staffing and Training for Global Operations
Multiple Choice Questions
1. Ideally, the ____________ should dictate the organizational structure and staffing needed by a firm.
a. clients served
b. size of the firm
c. strategy of the firm (moderate, page 390)
d. management philosophy of the firm
2. Firms using the ____________ approach to staffing fill key managerial positions with persons from headquarters.
a. polycentric
b. regiocentric
c. global
d. ethnocentric (moderate, page 391)
3. What does PCN stand for?
a. personnel coordinating networks
b. personnel certifying networks
c. parent-country nationals (moderate, page 391)
d. projected certified needs
4. When a company suffers from an inadequate number of skilled managers from the local area in which it operates, and close communication is needed between branches and headquarters, which staffing approach is particularly appropriate?
a. polycentric
b. regiocentric
c. global
d. ethnocentric (moderate, page 391)
5. Which staffing approach is preferred when an organization has been structured around a centralized approach to globalization?
a. polycentric
b. regiocentric
c. global
d. ethnocentric (moderate, page 391)
6. ____________ are usually preferable where a high level of technical capability is required.
a. Parent-country nationals (moderate, page 391)
b. Host-country nationals
c. Third-country nationals
d. Cross-country nationals
7. ____________ are chosen for new international ventures requiring managerial experience in the parent company and where there is a concern for loyalty to the company rather than to the host country.
a. Parent-country nationals (moderate, page 391)
b. Host-country nationals
c. Third-country nationals
d. Cross-country nationals
8. Which of the following international staffing approaches is more likely to be effective when implementing a multinational strategy?
a. ethnocentric
b. polycentric (moderate, page 391)
c. subcentric
d. global
9. Local managers are
Multiple Choice Questions
1. Ideally, the ____________ should dictate the organizational structure and staffing needed by a firm.
a. clients served
b. size of the firm
c. strategy of the firm (moderate, page 390)
d. management philosophy of the firm
2. Firms using the ____________ approach to staffing fill key managerial positions with persons from headquarters.
a. polycentric
b. regiocentric
c. global
d. ethnocentric (moderate, page 391)
3. What does PCN stand for?
a. personnel coordinating networks
b. personnel certifying networks
c. parent-country nationals (moderate, page 391)
d. projected certified needs
4. When a company suffers from an inadequate number of skilled managers from the local area in which it operates, and close communication is needed between branches and headquarters, which staffing approach is particularly appropriate?
a. polycentric
b. regiocentric
c. global
d. ethnocentric (moderate, page 391)
5. Which staffing approach is preferred when an organization has been structured around a centralized approach to globalization?
a. polycentric
b. regiocentric
c. global
d. ethnocentric (moderate, page 391)
6. ____________ are usually preferable where a high level of technical capability is required.
a. Parent-country nationals (moderate, page 391)
b. Host-country nationals
c. Third-country nationals
d. Cross-country nationals
7. ____________ are chosen for new international ventures requiring managerial experience in the parent company and where there is a concern for loyalty to the company rather than to the host country.
a. Parent-country nationals (moderate, page 391)
b. Host-country nationals
c. Third-country nationals
d. Cross-country nationals
8. Which of the following international staffing approaches is more likely to be effective when implementing a multinational strategy?
a. ethnocentric
b. polycentric (moderate, page 391)
c. subcentric
d. global
9. Local managers are