Stakeholders
Introduction
This assignment is based upon information collected on Republic Bank Limited. This is to illustrate the mission, vision and stakeholders and how the stakeholders affect the organisation.
The company chosen is Republic Bank Limited. Republic Bank Limited (RBL) is a large organisation. It consists of thirty nine (39) branches within Trinidad and Tobago. They also have subsidiaries such as Barbados National Bank Inc, Republic Bank (Guyana) Limited, London Street Project Company Limited, Republic Bank (Grenada) Limited, Republic Bank (Cayman) Limited and Republic Securities Limited.
The mission statement describes the basic functions of the organisation in terms of society with the products and services it produces for its clients. RBL mission statement is; Our mission is to provide personalised, efficient and competitively priced financial service and to implement sound policies which will rebound to the benefit of our customers, staff and shareholders.
The vision of an organisation is a thought or dream that an organisation works towards achieving. RBL’s vision: The financial institution of choice in the Caribbean for customers, staff and shareholders. We set the standard of excellence in the customer satisfaction, employee satisfaction, and shareholder value.
The value of an organisation is the goals or aims of the organisation will have an ideology based on beliefs, values and attitudes. This ideology is a means of control through shared beliefs and determines the culture of the organisation, providing a set of principles that govern the overall conduct of the organisation’s operations, code of behaviour, the management of people and its dealings with other organisations.
The core values of RBL are:
• Customer Focus
• Integrity
• Respect For The Individual
• Professionalism
• Results Orientation
Objectives refers to achieving or accomplishing short term results or primary objectives
This assignment is based upon information collected on Republic Bank Limited. This is to illustrate the mission, vision and stakeholders and how the stakeholders affect the organisation.
The company chosen is Republic Bank Limited. Republic Bank Limited (RBL) is a large organisation. It consists of thirty nine (39) branches within Trinidad and Tobago. They also have subsidiaries such as Barbados National Bank Inc, Republic Bank (Guyana) Limited, London Street Project Company Limited, Republic Bank (Grenada) Limited, Republic Bank (Cayman) Limited and Republic Securities Limited.
The mission statement describes the basic functions of the organisation in terms of society with the products and services it produces for its clients. RBL mission statement is; Our mission is to provide personalised, efficient and competitively priced financial service and to implement sound policies which will rebound to the benefit of our customers, staff and shareholders.
The vision of an organisation is a thought or dream that an organisation works towards achieving. RBL’s vision: The financial institution of choice in the Caribbean for customers, staff and shareholders. We set the standard of excellence in the customer satisfaction, employee satisfaction, and shareholder value.
The value of an organisation is the goals or aims of the organisation will have an ideology based on beliefs, values and attitudes. This ideology is a means of control through shared beliefs and determines the culture of the organisation, providing a set of principles that govern the overall conduct of the organisation’s operations, code of behaviour, the management of people and its dealings with other organisations.
The core values of RBL are:
• Customer Focus
• Integrity
• Respect For The Individual
• Professionalism
• Results Orientation
Objectives refers to achieving or accomplishing short term results or primary objectives
Bibliography: Republic Bank Limited. 2009 Mission, vision and core values of RBL. Available http://www.republictt.com/1asp/company.asp. BPP Learning Media limited. (2007) Business Essential supporting HNC/Hnd and foundation degrees- business environment (2012) BPP House, Alidine place London w12 8AA Appendix