Preview

Stakeholders of Marks and Spencer and Their Influence and Powers

Powerful Essays
Open Document
Open Document
2140 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Stakeholders of Marks and Spencer and Their Influence and Powers
Ma Strategic Management

Module of Organisational Strategy

Submitted by:

Ahmad Hussain Kaisrani

Submitted to:

Dr Leslie Doyle; Dr Emanuela Todeva

University of Wales

List of CONTENTS

Strategic Investigative Questions (03)

History of Marks and Spencer (04)

General Introduction of M&S (04)

The SWOT Analysis (06)

Source of Information (07)

Stakeholders and their power and ability (08)

Stakeholder Summary (09)

Organisational Configuration (10)

Evaluation of Corporate Structure (11)

Functional lines of communication (11)

Internal and External Linkages (13)

Conclusions (15)

References (16)

Strategic Investigative Questions

Following are the two questions which our group were assigned for discussion:

Who are the main stakeholders of Mark and Spencer? What is their power and ability to influence strategic decisions and choices.

Please, outline the organisational configuration of Marks and Spencer, including an evaluation of corporate structure, functional lines of communication and subordination. Functional and operational map, internal and external linkages.

Marks and Spencer

History and Introduction

Marks and Spencer started its business as one of the market stall in 1884. Today they are one of the main and leading retailers in UK. They have more than 21 million numbers of visiting customers per week. Marks & Spencer (M&S) has more than 600 stores in UK and over 300 in 44 countries with 75,000 employees (Marks and Spencer, 2010). According to CSR Case Study in 2005, 155 stores of M&S are managed under franchise in 29 countries chief being Europe then Middle East, Far East, Asia, Hong Kong, Republic of Ireland and US supermarket group called Kings Super Markets. The head office of M&S is located in London near Paddington Station.

The company was established as a partnership between Michael Marks from Poland and Thomas Spencer from Yorkshire. In 1884 Michael opened his first stall in Leeds


References: Annual Report, 2010 [Available at: http://annualreport.marksandspencer.com/operating-and-financial-review/where-we-sell.aspx], Accessed on: 21/11/2010 Marks and Spencer, 2010: [Available at: http://corporate.marksandspencer.com/?intid=gft_company] Accessed on 22/11/2010 Organisational Structure, 2010 [Available at: New man at M&S looks to reconquer overseas markets and win hearts in homewares – An article by Julia Finch, appeared in The Guardian on November 06, 2010.
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Good Essays

    unit 2 p3
    • 632 Words
    • 2 Pages

    unit 2 p3

    Building – Marks and Spencer needed a building for them to settle in and to establish their product. The building is very important because it’s the first thing owners need, a place where they will sell their products, a place that will be known and attractive to customers. The building allows the business to have a physical location where goods can be purchase. the product within the business are class in order to facilitate customers jobs of finding the right product needed. Marks and Spencer have different groups of product located in different areas within the business so that buyers won’t be confuse and will need customers services less.…

    • 632 Words
    • 2 Pages
    Good Essays
    Read More
  • Best Essays

    Marks & Spencer and the Corporate Code
    • 2372 Words
    • 10 Pages

    Marks & Spencer and the Corporate Code

    It will also examine Marks and Spencer (M&S) as a whole and how it is operated and managed. This includes shareholders, non executives and investors. The corporate code is also visited and the relevant areas explained and how it is linked to the corporate governance of M&S. A detailed analysis will be carried out and recommendations will be presented on the best possible way the appointment of Sir Stuart Rose should have been followed.…

    • 2372 Words
    • 10 Pages
    Best Essays
    Read More
  • Powerful Essays

    Unit 4 D2 business
    • 1933 Words
    • 8 Pages

    Unit 4 D2 business

    Over the last 129 years M&S has grown from a single market stall to become an international multi-channel retailer. They now operate in over 50 territories worldwide and employ almost 82,000 people. Remaining true to their founding values of Quality, Value, Service, Innovation and Trust, we work hard to ensure our offer continues to be relevant to their customers. Through diversifying their store locations, channels and product ranges they are reducing their dependence on the UK and broadening their international focus.…

    • 1933 Words
    • 8 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Business Enviroment Unit 1 Task 1
    • 2383 Words
    • 10 Pages

    Business Enviroment Unit 1 Task 1

    This assignment will focus on identifying the mission, values and key objectives of Marks and Spencer PLC and also access the influences of three of their stakeholders. It will also explain the responsibilities of the organisation and the strategies employed to meet them, overall showing a general understanding of the purpose of business of Marks and Spencer.…

    • 2383 Words
    • 10 Pages
    Powerful Essays
    Read More
  • Good Essays

    Pestle Report on Marks and Spencer
    • 1511 Words
    • 5 Pages

    Pestle Report on Marks and Spencer

    Marks & Spencer is a British retailer with over 800 stores in more than 30 countries around the world. It is the largest clothing retailer in the UK, aswell as being a food retailer. Most of it’s domestic stores sell both clothing & food, and since the year 2000 Marks & Spencer have started to expand into other ranges such as homewares, furniture & technology.…

    • 1511 Words
    • 5 Pages
    Good Essays
    Read More
  • Good Essays

    Mark and Spencers Research
    • 325 Words
    • 2 Pages

    Mark and Spencers Research

    Marks & Spencer’s was founded by Michael Mark’s & Thomas Spencer in 1884 but now the company is run by a board of directors with the chief executive being Robert Swannell, they now run the company.…

    • 325 Words
    • 2 Pages
    Good Essays
    Read More
  • Powerful Essays

    M&S Failure in Internationalisation
    • 1672 Words
    • 7 Pages

    M&S Failure in Internationalisation

    Marks & Spencer ( M&S) , popularly known as Marks & Sparks , one of the leading retailers in UK began internationalizing in early 70s with formal store based operations in Canada and so on and so forth. However , On 29 March 2001, Marks and Spencer (M&S) announced that it was to sell its Brooks Brothers clothing chain (USA and Japan) and Kings supermarkets (USA) businesses, and turn its company-owned stores in Hong Kong into a franchise. In addition, it was going to close most of its company-owned continental European stores, viewing them as ‘distractions’ in its quest to restore its fortunes . A wave of protests across continental Europe about the closures and job losses was the result.…

    • 1672 Words
    • 7 Pages
    Powerful Essays
    Read More
  • Good Essays

    Business Level 3 Unit 1 P2
    • 1026 Words
    • 5 Pages

    Business Level 3 Unit 1 P2

    The management of Marks & Spencer’s is one of key stakeholders out of all of them as they will be making sure that all of the below stakeholders are in order and working well. They have a direct impact on what goes on in the business, so it important…

    • 1026 Words
    • 5 Pages
    Good Essays
    Read More
  • Best Essays

    Business analysis of J Sainsbury and Morrisons
    • 3714 Words
    • 15 Pages

    Business analysis of J Sainsbury and Morrisons

    This report is aimed at providing information for future investors or bank loan application by evaluating the financial performance of two companies: J Sainsbury’s and Morrisons, comparing with industry average and their main competitors. Apart from the financial ratio analysis, we also investigate these two firms’ operating model, industry background, corporate social responsibility (CSR) relating to their stakeholders and their future development.…

    • 3714 Words
    • 15 Pages
    Best Essays
    Read More
  • Satisfactory Essays

    – Evaluate the influence that the different stakeholders exert on one organisation.

    • 500 Words
    • 2 Pages

    – Evaluate the influence that the different stakeholders exert on one organisation.

    Every organisation has Stakeholders; these are groups or individuals that affect or are affected by the business. The number of stakeholders of a business varies and so does their importance and influence on the company. The type of organisation and the product or service it supplies also determines the stakeholders. An organisation such as Lidl has far more stakeholders than family business; it is therefore much more influenced and affected by the actions, aims and objectives of its stakeholders. In this report I will evaluate the influence that the different stakeholders exert within Lidl.…

    • 500 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Marks and Spencer's Company Analysis
    • 992 Words
    • 4 Pages

    Marks and Spencer's Company Analysis

    Marks and Spenser is the largest retailer in UK, and 43rd in the world. The company owns more than 1103 stores, of which 703 - in the UK, and the remaining 400 in 44 other countries (Marks & Spencer, 2013). M&S has been known as a manufacturer of clothing, but since the 2000s, the company developed in other areas, including: food, household good, financial services. In 1998, M&S became the first British retailer profit of which exceeded £ 1 billion (Bevan, 2002). This essay will focus on origin and key developments. Also, it will touch on strengths, weaknesses, opportunities and the threats the organization faces.…

    • 992 Words
    • 4 Pages
    Good Essays
    Read More
  • Powerful Essays

    Comparison of M&S to Tesco Plc
    • 3962 Words
    • 16 Pages

    Comparison of M&S to Tesco Plc

    Marks and Spencer Group (M&S) is the premier retailer in clothing, foods and home ware within the United Kingdom. The company’s commitment to quality, value, service, innovation and trust is a key contributor to their success as a high street retailer in the UK. Their current core UK operations centre around three divisions, food, general merchandise (including clothing and home ware), and the financial services industry. Therefore Tesco plc is the prime UK retailer to analyse and compare growth, financial performance and the financial status of M&S Plc in line with other competitors within the same industry.…

    • 3962 Words
    • 16 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    btec level 3 business
    • 928 Words
    • 4 Pages

    btec level 3 business

    Marks and Spencer’s other known as M & S was found in 1884 by Miacheal Marks and Thomas Spencer as a ‘penny bazaar’ in Kirkgate market in Leeds UK.…

    • 928 Words
    • 4 Pages
    Powerful Essays
    Read More
  • Good Essays

    Marks and Spencer's Marketing Strategy
    • 5094 Words
    • 20 Pages

    Marks and Spencer's Marketing Strategy

    Marks and Spencer (M&S) was founded by Michael Mark, which became one of the most recognised brands in the UK and across the world eventually. Michael has form a partnership with Tom Spencer in 1894. Both partners died in 1900s leaving the business to be succeeded by Michael Mark 's son, Simon and Israel Sieff,…

    • 5094 Words
    • 20 Pages
    Good Essays
    Read More
  • Powerful Essays

    M1
    • 1341 Words
    • 4 Pages

    M1

    Marks and spencer is a major British retailer that specify in the selling of clothing, home products and luxury food. Marks and spencer is a public limited company because they sell shares to the public. The main aim of marks and spencer is to maximize profit and become the world’s most sustainable major retailer by 2015. Some objectives that they have set are to:…

    • 1341 Words
    • 4 Pages
    Powerful Essays
    Read More

Related Topics