Why their interest? How they are affected by organisational decisions.
-DEFINITION OF A STAKEHOLDER-
A stakeholder is someone or anyone who has an interest in the success of a business. A stakeholder can affect the businesses processes and outcomes.
-MCDONALD’S STAKEHOLDERS-
CUSTOMERS
One of the main stakeholders for McDonalds is the customers. They have a stake in the business, because they buy food and bring in the revenue. If people chose to buy food elsewhere and McDonalds would have no customers and would fail as a business. Their interest as a stakeholder is the quality of the service and food. Customers are affected by large organisation decisions when there are changes in the business or product. This includes; price changes, product changes, opening hour’s changes and service changes.
SHAREHOLDERS
McDonalds is a privately owned business, the business is also divided into shares. So the shareholders of the business are stakeholders as well. Their main interest is the success of the business. This is because the more profit the business makes, the more dividends the shareholders are entitled to. The shareholders are affected by organisational decisions as this reflects the price of each share and the profit the company makes. This is important to McDonalds Corporation because the shareholders could invest their money elsewhere. So they must be mindful of their decisions they make as their company relies on shareholders.
WORKFORCE
Another stake holder in the business is McDonald’s management and workforce. Their main interest is stability and success within their business. Their main concern is to ensure that they will be able to keep their job and potentially advance and progress through the ranks. Employees want to be paid as much as possible for their work. The management’s main concern is to be able to deliver a sellable product at the lowest price without compromising quality.
HEALTH CARE PROFFESIONALS
Health care