Preview

Starbucks- International Business Paper

Best Essays
Open Document
Open Document
2214 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Starbucks- International Business Paper
Starbucks Coffee: International Business Practices

Starbucks is undoubtedly an international brand. The history of coffee traces back to Ethiopia, Africa, India, Arabia, and Europe, and has been traded abroad since the 11th century. Understanding the demand and widespread market for coffee, Starbucks has triumphantly capitalized both the domestic market, and the varied international markets as well. Possessing about 6,500 retail sites worldwide, Starbucks’ net is spread across thirty countries and has been found as one of the most recognized brands all over the globe in equality to McDonalds and Toyota. This organization’s ability to build an international brand has been unprecedented- particularly since it represents a specialty beverage chain and the menu is relatively small. Starbucks has more than 1,000 retail locations in the Asia-Pacific area, and over a hundred in Europe, Middle East, and Africa. This paper will outline on a high-level the international business practices of Starbucks Corporation, and identify both learnings and successes the company has picked up along the way to becoming a world-wide, globally recognized brand.

The Market, Demographics, & Socio-economical Impact Initially, the Starbucks-targeted demographic was young, urban, college-educated adults with above average incomes. However, the targeted demographics have evolved. Starbucks has found that it can locate in diverse neighbourhoods, which might not include the initial targeted demographics. Over the years, the Starbucks experience was adopted by a far wider range of customers than the initial upscale 25-44 female white collar coffee lover. This is in part due to Starbucks ' universal appeal, since the soothing atmosphere provides a safe haven for anyone wanting to take a break. Also, the vast range of beverages paired with the high-level of customization gives way to an impressive variety, served fresh on location and available to suit almost anyone 's taste. As a



References: How Starbucks Built a Company One Cup at a Time. 2004, New York: Hyperion, 2-9 Keller, K.L., (2000) "The Brand report card". Harvard Business review: 1-10 LaMotta, Lisa (2008). Starbucks Gets Roasted. 30 July,2008. Retrieved 2 August, 2008 from http://www.forbes.com/equities/2008/07/30/starbucks-schultz-earnings-markets-equity-cx_lal_0730markets36.html. Schultz, Howard and Dori Jones Yang. 2004, Pour Your Heart Into It., 2 Starbucks Income Statement (2008). Retrieved on 5 August, 2008. http://www.hoovers.com/starbucks/--ID__15745,period__A--/free-co-fin-income.xhtml. Treacy, M and F. Wiersema (1992) "Customer intimacy and other value disciplines". Harvard Business Review: 82-93 Walker, J.O.C., J.W.Mullins, et al.(2005). Marketing Strategy: A decision focused approach, Chapter 9. McGraw-Hill Irwin, 21-35, 31-39.

You May Also Find These Documents Helpful

  • Powerful Essays

    Uop Mgt/598

    • 2158 Words
    • 9 Pages

    Starbucks mission is a visionary statement that outlines the company’s objectives as follows: “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time” (Starbucks, 2013). The company’s values include quality, passion, fully engaging customers, humanity and enjoyment of life, setting the standard for being good neighbors, and accountability (Starbucks, 2013). Starbucks currently sets the standard in one market sector: whole bean coffee distribution within the United States. However, as Team A consultants identified, the company jeopardizes its frontrunner industry position by not expanding. Team A consultants discussed two primary expansion opportunities, specifically expansion of the company’s product portfolio and expansion of the company’s primary product, coffee, into foreign markets. Although both expansion options provide great competitive advantage for Starbucks, expansion into strategic foreign markets provides the most opportunity for competitive advantage and is most aligned with the company’s values as it enables the company to set standards in new industry sectors and broaden the neighborhoods in which it serves.…

    • 2158 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    MKT 650

    • 4716 Words
    • 19 Pages

    References: Mullins, J.W., Walker, O.C. (2010). Marketing Management A Strategic Decision-Making Approach. New York: Mc Graw-Hill.…

    • 4716 Words
    • 19 Pages
    Better Essays
  • Best Essays

    * Herve R, (2004). The past, present and future of Starbucks corporation. Available: http://www.calarosbay.com/files/StarbucksCaseStudy.pdf. Last accessed 30 September 2011.…

    • 4211 Words
    • 17 Pages
    Best Essays
  • Good Essays

    BA 440 Starbucks SWOT

    • 870 Words
    • 3 Pages

    Starbucks employs over 149,000 workers and brought in a profit of $1.38 billion in 2012 (www.strategicmanagementinsight.com). The company is a household name that has been featured in television and movies and a brand that is sought after by countless celebrities. Although the company is the top retailer of coffee in the United States, Starbucks has shown a trend in sales since early 2009 that allude to the fall of the “great coffeehouse empire”. Because of this troubling news, executives at Starbucks have began to look deeper into the strengths and weakness of the organization and have tried to build courses of action that will help propel the chain back to the top of their market.…

    • 870 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Walker, Orville C., Harper W. Boyd, Jr., John Mullins, Jean-Claude Larreche. (2003). Marketing Strategy - A Decision-Focused Approach. 4th Edition. McGraw-Hill. New York, NY.…

    • 2352 Words
    • 11 Pages
    Powerful Essays
  • Powerful Essays

    Wal-Mart Marketing

    • 1064 Words
    • 5 Pages

    Mullins, J. W., & Walker, O. C. (2010). Marketing management: a strategic decision-making approach (7th ed.). Boston: McGraw-Hill Irwin.…

    • 1064 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Starbucks originally targeted affluent, well-educated, white-collar female patrons, aged between 25 and 44 years. However, a recent study has revealed that newer/first-time customers tended to be younger, less well-educated, and in a lower income bracket than Starbucks’ more established customers.…

    • 1128 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Beginning in 1971 with only one shop in Settle’s historic Pike Place Market for coffee and tea, Starbucks has managed to become one of the most successful companies in the world. It has become number one in the coffee industry. As of June 2012 Starbucks owns 19,763 coffee shops in 59 countries which includes 12,848 in the United States, 1,264 in Canada, 973 in Japan, 778 in Great Britain, 621 in China, 441 in South Korea, 350 in Mexico and 269 in the Philippines. Offering to its consumers’ different coffees with unique flavors, tea and beverages, including food snacks and coffee accessories Starbucks has attracted consumers and turned them into loyal customers. (Starbucks Coffee Company, 2012)…

    • 1052 Words
    • 5 Pages
    Good Essays
  • Best Essays

    Mullins, J. W., & Walker, O. C. (2010). Marketing management: A strategic decision-making approach. (7th ed.). New York, NY: McGraw-Hill/Irwin.…

    • 2778 Words
    • 12 Pages
    Best Essays
  • Good Essays

    Mulllins, J. & Walker, O. (2010). Marketing Management: A Strategic Decision-Making Approach (7th ed.). New York, NY: McGraw-Hill/Irwin.…

    • 1107 Words
    • 5 Pages
    Good Essays
  • Best Essays

    Tui Mkt 501 Module 1 Slp

    • 2251 Words
    • 10 Pages

    This Module 1 SLP will be the first part of an in-depth market analysis. The company I have chosen is Starbucks Coffee Company. The first Starbucks opened in 1971 at Pike Place market in Seattle, WA. Eleven years later, Howard Schultz was hired by the company to be the director of retail operations and marketing. The first Starbucks with the current coffee house look and feel was opened in 1984 in downtown Seattle. The Starbucks headquarters is still located in Seattle, WA. Currently, Starbucks is relying on retail expansion, product innovation, and service innovation to achieve this long-term goal once set by current chairman Howard Schultz: “The idea was to create a chain of coffeehouses that would become America’s “third place.” At the time, most Americans had two places in their lives – home and work. But I believed that people needed another place, a place where they could go to relax and enjoy others, or just be by themselves. I envisioned a place that would be separate from home or work, a place that would mean different things to different people.”…

    • 2251 Words
    • 10 Pages
    Best Essays
  • Best Essays

    Organizational Presence

    • 1186 Words
    • 5 Pages

    Mullins, J. W., Walker, O. C., Boyd, H. W. (2008). Marketing Management: A Strategic Decision-Making Approach (6th ed). Boston: McGraw-Hill/Irwin…

    • 1186 Words
    • 5 Pages
    Best Essays
  • Powerful Essays

    Starbucks Brand Audit

    • 4543 Words
    • 19 Pages

    15. Koehn, Nancy, Marya Besharov, and Katherine Miller. Starbucks Coffee Company in the 21st Century. HarvardCollege. Boston: Harvard Business School, 2008. 1-35.…

    • 4543 Words
    • 19 Pages
    Powerful Essays
  • Powerful Essays

    Prepared for: Starbucks Coffee Company W. H. Evans Prepared by: Sophie van der Vecht Neni Pogarcic Hidde van der Dussen Tim Ensing Dan Mackinnon Lucia Suchankova…

    • 14317 Words
    • 58 Pages
    Powerful Essays
  • Powerful Essays

    Thirty years ago Starbucks was a single store in Seattle 's Pike Place Market selling premium roasted coffee. Today it is a global roaster and retailer of coffee with over 7,000 stores in U.S. and outside U.S. Starbucks Co. set out on its current course in the 1980s when the company 's director of marketing came back from a trip to Italy enchanted with the Italian coffeehouse experience. Schultz persuaded the company 's owner to experiment with the coffeehouse format-and the Starbucks ' experience was born. The basic strategy was to sell the company 's own premium roasted coffee, along with freshly brewed espresso-style coffee beverages, a variety of pastries, coffee accessories, teas, and other products, in a tastefully designed coffeehouse setting. The company also stressed providing superior customer service. Reasoning that motivated employees provide the best customer service, Starbucks ' executives devoted a lot of attention to employee hiring and training programs and progressive compensation policies that gave even part-time employees stock option grants and medical benefits. The formula met with spectacular success in the United States, where Starbucks went from obscurity to one of the best known brands in the country in a decade. (Hill, 2003)…

    • 2423 Words
    • 10 Pages
    Powerful Essays

Related Topics