It was made clear in the abstract of the study that this study investigates Strategic Human Resources Management (SHRM). SHRM is vital in this day and age, especially in the decision making realm. Recently, a large number of MNC’s have emerged in Asia with a high concentration coming from China and India. This article explores the extent of integrated SHRM of non-Western, a third world and an emerging country - India. Compare with China, Indian MNCs are more private-owned and focus on energy-related industries such as information technology (IT).
In the introduction, Mohan states plainly that competitive advantages in the India IT industry are developed in a unique way. They focus on skills, technology, management knowledge and quality and scale of production (Pradhan 2005; Thite and Dasgupta 2011), especially from service instead of technology revolutions and manufacturing. It is in a range with low cost and average technology quality.
With a strong and integrated IT development in India, Mohan has chosen a top global multinational enterprise – Alpha Computers as a case study in this article. It mentioned the key elements in terms of SHRM philosophy, most common communication tool – metrics, standardized policies and practices to enhance its competitive advantage and keep its intellectual capital. For instance a remuneration and reward system with fixed and performance pay, all staffs (including low level staffs) have to be inducted into HR roles and responsibilities and in leadership development, managers concern what employees think and as they assessed on “associate delight index”. On the other hand, a common challenge: a well balance of control and coordination between the headquarters and subsidiaries. It suggests that a polycentric approach with best practices in a global multinational firm.
Critical Commentary
The purpose of this study was meaningful and interesting in that discovering the best human resources