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Strategic Management and Virgin Australia

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Strategic Management and Virgin Australia
Virgin Australia
Written Group Strategic Case Study

24th May 2012

MNGT2001

Alixandara Sutherland
Laura Tumbers
Katie Horne
Laura Field
Executive Summary

The purpose of this report was to provide a strategic evaluation of the company Virgin Australia. The report begins by conducting a strategic analysis of Virgin, including an analysis of the external environment and an internal analysis of competitive strengths and weaknesses. The report then identifies the strategic direction and objectives of Virgin Australia, including the vision, mission, strategic objectives and stakeholders of the company. The report moves on to explore strategic choices of Virgin Australia by identifying the key broad business level and international strategies of the company. From this analysis the report then provides a general perspective of the strategic implementation of Virgin by assessing evidence of mismatch between environmental turbulence and business strategy, transformational strategic change and second curve activity. In addressing strategic implementation issues the report addresses McKinsey;s 7 forces model before identifying the following strategic implementation issues: 1. Customer Composition and Timing 2. Management and strategic consensus

3. Inability to use strategic alliance tool successfully

In the final section the report conducts a strategic evaluation assessing overall performance and measuring performance through triple bottom line reporting and the balanced scorecard approach. The report concludes that Virgin Australia is in a stable strategic position and that their transformational strategic change from a low cost airline to a corporate travel service has been beneficial for the company. By maintaining their strategic goals and addressing the implementation issues identified in this report, Virgin Australia is in an excellent position to expand within the Australian domestic market.

Table of Contents

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References: 1. Al-Mashari M and Al-Mudimigh A, (2003) "ERP implementation: lessons from a case study Accessed: May, 14, 2012, f rom: http://www.emeraldinsight.com/journals.htm?articleid =883575&show=abstract 2 3. BCG Matrix [image]. Retrieved May 17, 2012, from http://www.quickmba.com /strategy/matrix/bcg/ 4 5. Borghetti, J., & Narayan, S. (2012). Virgin Australia Airlines: half year results. Retrieved May 12, 2012, from http://www.virginaustralia.com/cs/groups/internetcontent / @wc/documents/ webcontent/~edisp/half-year-results-2011.pdf 6 7. Crosby P (2001), QM0002-Unit-03 Retrieved: May, 17, 2012, from http://train- srv.manipalu.com/wpress/?p=63589 8 9. Finance News Network (2011). ACCC approves Virgin Singapore Allianc. Retreived May 12, 2012, from http://www.finnewsnetwork.com.au/archives/finance_news_network 19329.html 10 11. Hall, A. (2011). Regional airlines fear carbon tax impact. Australian Broadcasting Corporation. Retrieved May 12, 2012, http://www.abc.net.au/news/2011-07-12/regional- airlines-fear-carbon-tax-impact/2791308 12 13. Investopedia(2012). The Industry Handbook: The Airline Industry. Retrieved May 18, 2012, From, http://www.investopedia.com/features/industryhandbook/airline.asp#a xzz1uzFXXmQy 14 15. Morton, W. (2011). Upwardly-mobile Virgin loses Australian Blues. Airline Business, 27, 22. Retrieved May 10, 2012, from Business Source Complete database. 16. Norman W and MacDonald (2004) C. Getting to the Bottom of "Triple Bottom Line" Business Ethics Quarterly , Retrieved May, 17, 2012, from : http://www.jstor.org/stable/3857909 17 18. Piva, B. (2007) “Stategic Drift”. Retrieved May 2, 2012, from: http://www.slideshare.net/BenedettaPiva/stategic-drift 19 20. Robbins, S.P., Bergman, R., & Stagg, I. (1997). Management. Australia: Prentice Hall. 25. Virgin Australia. (2012). The Virgin Family. Retrieved May 10, 2012, from http://www.virginaustralia.com/au/en/about-us/company-overview/the- virgin- family/ 26 27. Virgin Australia. ( 2012) Virgin Atlantic Boeing 787 Dreamliner Fact Sheet. Retrieved May 5, 2012, from http://www.virgin-atlantic.com/tridion/images/787nov_tcm9-523607.pdf 28

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