Preview

Strategic Management- Marks and Spencer's 2011

Powerful Essays
Open Document
Open Document
5230 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Strategic Management- Marks and Spencer's 2011
BSP028 Strategic Management | Paul Ioannides A764027 | | Describe and evaluate the main strategic changes of Marks and Spencer since the beginning of Stuart Rose’s Chairmanship. | | | 8/19/2011 | |

Contents Introduction 3 Marks and Spencer 3 Strategy Definition 4 Strategic Change 1 5 Plan A: Aim of becoming the most sustainable retailer 5 Description of Strategy 5 Reasoning of Strategy 5 The Strategy 2010-2011 5 Theoretical Foundations of Strategy 6 Corporate Governance 6 Business/Corporate Level Strategy 7 Vertical Integration 7 Scope of ‘Plan A’ Strategy 8 Utilitarianism 9 Evaluation 9 Suitability 9 Strategic Change 2: 12 Multi Channel Strategy: The Internet and Mobile 12 Description of Strategy 12 Reasoning of the Strategy 12 Theoretical Foundations of Strategy 12 Business/Corporate Level Strategy 12 Ansoff Matrix 13 Evaluation 14 Suitability 14 Feasibility 14 Acceptability 15 Conclusion 15

Introduction
The aim of this report is to outline the chosen strategic changes that Marks and Spencer have incurred since the beginning of Stuart Rose’s chairmanship. The first section of the report will focus on outlining the specific strategic changes that were implemented, including a description of them whilst relating them to theoretical concepts studied. A brief explanation will then be included to explain the reasoning behind the strategic change. The latter half evaluates each of the strategic changes in accordance with the evaluation criteria. For the purpose of this report, Marks and Spencer (M&S) will be considered as a single unit as opposed to treating each constituent of its business as a single entity e.g. clothing, home, food. However, if necessary, the report will explicitly state when appropriate details in relation to individual parts of the business. In order to contextualise the importance of examining the strategic changes of Marks and Spencer, the UK supermarket

You May Also Find These Documents Helpful

  • Best Essays

    It will also examine Marks and Spencer (M&S) as a whole and how it is operated and managed. This includes shareholders, non executives and investors. The corporate code is also visited and the relevant areas explained and how it is linked to the corporate governance of M&S. A detailed analysis will be carried out and recommendations will be presented on the best possible way the appointment of Sir Stuart Rose should have been followed.…

    • 2372 Words
    • 10 Pages
    Best Essays
  • Satisfactory Essays

    I am required to evaluate the impact of changes in the economic environment on marks and spencer’s in relation to government decisions, policies, spending and economic management…

    • 785 Words
    • 4 Pages
    Satisfactory Essays
  • Better Essays

    It is perfectly reasonable to expect any member of staff in an organisation, to be able to answer simple questions about their products or services provided on the spot. However most business will have a customer service desk, the employee’s who work here would have received special training, to enable them to answer any and all questions asked by the customer. It is however perfectly reasonable for the business to take a longer time to answer either a longer question/enquiry or more complex question/enquiry, however whatever the question it is expected to be answered correctly regardless of how they come to the answer. Tesco’s has a customer service desk in all major stores, and most of the smaller stores and all staff members receive training on their products.…

    • 2882 Words
    • 12 Pages
    Better Essays
  • Powerful Essays

    This assignment will focus on identifying the mission, values and key objectives of Marks and Spencer PLC and also access the influences of three of their stakeholders. It will also explain the responsibilities of the organisation and the strategies employed to meet them, overall showing a general understanding of the purpose of business of Marks and Spencer.…

    • 2383 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    There are plenty of observers who will claim that Marks & Spencer is dying, and I 'm inclined to agree. I 'm not suggesting that the retail monolith is going bust, or is about to be bought by Wal-Mart and rolled into one brand with Asda. It 's just that the old M&S is dying and a new Marks & Spencer is forming. The latest blow came when Marks & Spencer announced it would sever its cosy, 30-year-old supply agreement with its fourth largest supplier, William Baird. Marks & Spencer first started to buy direct from manufacturers in the Twenties, a rather radical initiative in those days, when wholesalers were taken for granted. Since then, Marks & Spencer has been a mainstay for the UK retail industry. Marks & Spencer’s has increasingly moved overseas in recent years, to take advantage of the higher margins offered.…

    • 1511 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Talk of a consumer downturn has resonated about the City and government in recent weeks. Now there is no doubt. Marks & Spencer, purveyor of 10% of the nation's clothing and specialist in foodie treats, is hurting. After two years of growth, the food and fashion giant has been stopped in its tracks by a grim combination of economic factors, ranging from bad mortgages in the US to rising petrol prices and the mountainous personal debts of British shoppers.…

    • 622 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Business Level 3 Unit 1 P2

    • 1026 Words
    • 5 Pages

    Customers are the most important stakeholders in Marks & Spencer’s as they are the people that by there products off of them. They have the potential to make the business or break the business. The customer that buy form Marks & Spence will want to see regular change so that they keep buying there different products, this in turn ill stop them from going in competitors stores and spend their money in those. Marks & Spencer should also evaluate there offers and promotions that they will offer as because the customers will want to see different offers and not the same ones every time that walk in to your store.…

    • 1026 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Stuart Rose-Ethical Leader

    • 2491 Words
    • 10 Pages

    Sir Stuart Rose is a famous British businessman who was born in 17 March 1949. He was served as the executive chairman of the well-known London-based retailer, Marks & Spencer from June 2008 till 31 July 2010. In 2007, Sir Stuart Rose was awarded ‘2006 Business leader of the year’ as he has lead Marks & Spencer in restoring the fortune of the company. However, he was replaced by Robert Swannell and remained as the chairman of Marks & Spencer Group plc in the early of 2011 (Blackhurst, 2006). He was the one who initiated ‘Plan A’ and implemented it successfully in Marks & Spencer. The reason Sir Stuart Rose implemented the ‘Plan A’ policy because he has focused on what the customers want and created this commercial base for the ‘Plan A’. This plan has showed Sir Stuart Rose the ideal of mixing operations, awareness of commercial and moral. “You live and you learn” quoted by Sir Stuart Rose, shows that he learned from what he had experience, no matter the experiences is bad or good (Anderson, 2012a). He doesn’t look back to the past as he will give a better future to the world (Currie, 2012). He has stated that the mission of Marks & Spencer, they focus on three things; there are service delivery, shops and products (Blackhurst, 2006). His ethical values have formed the image of Marks & Spencer as an environmental friendly company.…

    • 2491 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Marks & Spencer is owned by the individuals and organisations that hold their shares. They are committed to build shareholders value through growth and dividends. They keep honest and accurate records of their performance which will be provided to the shareholders. This is vital for both of them, because if M&S loses their shareholders they will not have the fund to develop and to improve the service, on the other hand their shareholders would like to be a part of M&S as they have good reputation and image.…

    • 1855 Words
    • 8 Pages
    Good Essays
  • Best Essays

    Corporate Strategy of Tesco

    • 4104 Words
    • 17 Pages

    The company that our group has chosen to analyse is Tesco. Tesco was founded in 1919 by Jack Cohen who began his new venture by selling surplus groceries from a stall in the east end of London; One his first day he made £1 profit and £4 of sales (Tescoplc.com [history]). Tesco has come a long way since then and is now one of the largest food retailers in the world, operating around 2,318 stores and employing over 326,000 people. Not only has Tesco managed to monopolise the food sector, they have also diversified into a number of other sectors, some of which being insurance, mobile networks, clothing, and electronics. However, this report shall have a focus of the food sector in the United Kingdom.…

    • 4104 Words
    • 17 Pages
    Best Essays
  • Powerful Essays

    Marks and Spencer Group (M&S) is the premier retailer in clothing, foods and home ware within the United Kingdom. The company’s commitment to quality, value, service, innovation and trust is a key contributor to their success as a high street retailer in the UK. Their current core UK operations centre around three divisions, food, general merchandise (including clothing and home ware), and the financial services industry. Therefore Tesco plc is the prime UK retailer to analyse and compare growth, financial performance and the financial status of M&S Plc in line with other competitors within the same industry.…

    • 3962 Words
    • 16 Pages
    Powerful Essays
  • Good Essays

    The restructuring and re-engineering taking place in organization as part of revolutionary process to realign resources with organizational goals. By continues improvement in process and communications, organization will maintain its reputation. And by advertising and public relations (PR) can gain competitive advantages and lead the other competitors in the industry.…

    • 5094 Words
    • 20 Pages
    Good Essays
  • Powerful Essays

    M1

    • 1341 Words
    • 4 Pages

    Marks and spencer is a major British retailer that specify in the selling of clothing, home products and luxury food. Marks and spencer is a public limited company because they sell shares to the public. The main aim of marks and spencer is to maximize profit and become the world’s most sustainable major retailer by 2015. Some objectives that they have set are to:…

    • 1341 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    Aviva plc is a UK based company competing in the industry of insurance and financial services. Its services range from life insurance, annuities, unit trusts, pensions plans, and financial and investment services. It is the UK’s largest and world’s seventh largest insurance company. It has over 53 million customers under its market. Aviva was formed in the year 2002 when Norwich Union came up in a merger Commercial Union (the two insurance companies). Aviva provides all types of insurance policies ranging from house insurance, motor insurance, life insurance, fire insurance, natural disaster insurance, health insurance, and others as well. It also provides financial consultancy, investment, and pension funds services. The aim of Aviva is well being of its customers and the commitment to deliver their customers the best service.…

    • 2884 Words
    • 12 Pages
    Powerful Essays
  • Powerful Essays

    Café de Coral is a fast food restaurant group in Hong Kong. It owns and runs different restaurants and fast food shops, for example, Café de Coral, The Spaghetti House, Oliver’s Super Sandwiches and so on.…

    • 3152 Words
    • 14 Pages
    Powerful Essays

Related Topics