Strategic Training Management
z3404069 Devin Adriel Kusumawidjaja
The management of training
2012 Semester 2
Assignment: Investigating the Strategic Training of Shangri-La Hotel Sydney
Lecturer: Professor Ian Hampson
Due Date: 19 October 2012
Word Count: 5,674
Table of contents Introduction 2 Company Background 4 Strategic training in Shangri-la hotels and resorts 5 Shangri-La Care Program 7 Departmental training programs 10 Managerial Training programs 14 Corporate management trainees (inside) and corporate executive trainees 14 Corporate management trainees (outsider) 16 Other flexible training programs 19 Analysis of training program of Shangri-La hotel 20 Conclusion 21 Reference: 22 Appendices 25 Appendix1 Training material example 25 Appendix2 Training material example 26 Appendix3 Training material example 27
Introduction
The practices of the training initiated in the companies to equip their employees to maximize the capabilities as well as knowledge. It is mentioned by the strategic human resource management researchers that training is an activity that aims to influence individuals’ behavior in their efforts to articulate and implement the needs of the organization (Anvari 2010). The training programs become important for company to reach their objectives, increase productivity and also increase the quality of labor market. The cost occurred in conducting training will be counted as an investment where the objectives is to achieve the specific needs of the company through the encouragement on labors’ commitment (Anvari 2010). Strategic training has been arguably best fit for organizational development. It admitted by the Strategic Human Resource Management that training is a tool to the approach of alignment internal and external of the company. It gives adjustment of the business widely in the internal organization as the control of its resources when the organization actually standing in the
The management of training
2012 Semester 2
Assignment: Investigating the Strategic Training of Shangri-La Hotel Sydney
Lecturer: Professor Ian Hampson
Due Date: 19 October 2012
Word Count: 5,674
Table of contents Introduction 2 Company Background 4 Strategic training in Shangri-la hotels and resorts 5 Shangri-La Care Program 7 Departmental training programs 10 Managerial Training programs 14 Corporate management trainees (inside) and corporate executive trainees 14 Corporate management trainees (outsider) 16 Other flexible training programs 19 Analysis of training program of Shangri-La hotel 20 Conclusion 21 Reference: 22 Appendices 25 Appendix1 Training material example 25 Appendix2 Training material example 26 Appendix3 Training material example 27
Introduction
The practices of the training initiated in the companies to equip their employees to maximize the capabilities as well as knowledge. It is mentioned by the strategic human resource management researchers that training is an activity that aims to influence individuals’ behavior in their efforts to articulate and implement the needs of the organization (Anvari 2010). The training programs become important for company to reach their objectives, increase productivity and also increase the quality of labor market. The cost occurred in conducting training will be counted as an investment where the objectives is to achieve the specific needs of the company through the encouragement on labors’ commitment (Anvari 2010). Strategic training has been arguably best fit for organizational development. It admitted by the Strategic Human Resource Management that training is a tool to the approach of alignment internal and external of the company. It gives adjustment of the business widely in the internal organization as the control of its resources when the organization actually standing in the