On
BLACKBEARD’S SEAFOOD ISLAND
U-036 Lower Ground Floor Sm City Masinag, Marcos Highway
Brgy. Mayamot, Antipolo City
TRAINING PERIOD: March 30, 2013 – May 02, 2013
In Partial Fulfillment for the Requirements of the Course Practicum 1 For the degree of Bachelor of Science in Hotel & Restaurant Management
OUR LADY OF FATIMA UNIVERSITY College of Hospitality and Institutional Management Km. 23 Sumulong Highway, Sta. Cruz, Antipolo City
SUBMITTED TO: Ms. Sandra R. Pepito HRM Practicum Coordinator
SUBMITTED BY: Jowah D. Hui BSHRM Summer AY 2012-2013
SUBMITTED ON: May 16, 2013
TABLE OF CONTENTS PAGES
I. ACKNOWLEDGEMENT
II. INTRODUCTION
A. Name and History................................................................................ 1
B. Location................................................................................................. 1
C. Ownership............................................................................................. 1
D. Mission, Vision, Philosophy / Objective.............................................. 2
F. Facilities.................................................................................................. 3
G. Outstanding Characteristics............................................................... 3-4
III. DISCUSSION OF FINDINGS / ANALYSIS / RECOMMENDATIONS
A. Front Office Department
I. Areas of Concern............................................................................... 4
A. Organizational Chart.......................................................................... 5-6
B. Operation Systems & Procedure....................................................... 6-7
C. Facilities & Equipment....................................................................... 7-8
D. Manpower Scheduling, Work Method,