Preview

Study Guide - Switch Chapter

Powerful Essays
Open Document
Open Document
7027 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Study Guide - Switch Chapter
SWITCH
H OW
TO
CH ANGE
T H INGS
WHEN
CH ANGE
IS
H ARQ

CHIP HEATH and DAN HEATH

B roadway Books
N ew York

Copyright © 2010 by Chip Heath and Dan Heath

All rights reserved.
Published in the United States by Broadway Books, an imprint of the
Crown Publishing Group, a division of Random House, Inc., New York. www .crownpublishing.com

BROADWAY BOOKS

and the Broadway Books colophon

are

trademarks

of Random House, Inc.
Library of Congress Cataloging-in-Publication Data
Heath, Chip.
Switch: how to change things when change is hard / Chip Heath and Dan
Heath.-lst ed.

l. Change (Psychology) I. Heath, Dan, 1973-11. Title.
BF637.C4H43 201O
303.4-dc22
2009027814
ISBN 978-0-385-52875-7
Printed in the United States of America
10 9 8 7 6 5 4 3 2 1
First Edition

9
B uild H a bits

1.
Mike Romano was born i n 1 950 and raised i n Milwaukee, the youngest of four brothers. His dad was a handyman who fixed plumbing and heating fixtures. His mom had a commercial art degree; she stayed at home to raise the boys, taking jobs from time to time to pay the bills.
Romano had a temper. In high school, when he was 1 8, he got into a fight and threw a guy through a window. Afraid of what would happen in court, he enlisted in the army. He figured he was going to be drafted anyway. The court let him go.
Romano eventually ended up being assigned to the 1 73rd Air­ borne Brigade in Vietnam, an elite and well-respected unit of para­ troopers. The soldiers of the 1 73rd had an open secret, however: rampant drug use. Others nicknamed them "jumping junkies."
Coming into the military, Romano had no real drug experience.
He tried to keep his nose clean with the jumping junkies.

204

S H A P E T H E PATH

A few months after he arrived in Vietnam, a Claymore land mine detonated near him, and he was struck in his right hand, forearm, and foot. He was taken to a hospital in Camron Bay for recovery. That was where he first

You May Also Find These Documents Helpful

  • Good Essays

    The three strategies for testing internal controls would first be to assess a control risk based on user controls. This can be done by comparing computer-generated output with the source documents that can support the transactions. The second strategy would be by planning for a low control risk assessment based on application controls. This means that the auditor should test the computer application controls, test the computer general controls, and test the manual follow up of the exceptions noted by the application controls. The last strategy would be planning for a high control risk assessment based on general controls and manual follow up. When an auditor test the general controls they can usually learn about the effectiveness of the design and testing application controls.…

    • 627 Words
    • 3 Pages
    Good Essays
  • Good Essays

    made an Officer of the Legion of Marit of the USA. He worked as a Special Advisor to the…

    • 734 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Chapter 28 Study Guide

    • 809 Words
    • 4 Pages

    15. What did the Zionist movement aim to do and who was its leader? p.744…

    • 809 Words
    • 4 Pages
    Satisfactory Essays
  • Powerful Essays

    chapter 18 study guide,

    • 2062 Words
    • 9 Pages

    Cellulose is abundant in our food, it is almost unchanged during digestion, which provides the muscular wall of the intestinal system something to push.…

    • 2062 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    Chapter 14 Study Guide

    • 537 Words
    • 3 Pages

    1. Describe the early career of Chinggis Khan. 2. What was the nature of the military organization established by Chinggis Khan? 3. How did the Mongols adapt to fighting against large, fortified cities? 4. With Chinggis Khan as the example, describe life under Mongol rulers. 5. What happened to the empire after Chinggis Khan's death? 6. Describe the Mongol assault on Russia. 7. Describe life in Russia under two and a half centuries of Mongol domination. 8. Describe the effects of the Mongol assaults on the Muslim heartlands. 9. What was the impact of the Mongols on Europe and the Islamic world? 10. How did the Yuan dynasty in China develop? 11. What was the impact of the Mongol conquest on Chinese society and political structure? 12. What were the positive aspects of the Mongol conquests? 13. What were the symptoms of Yuan decline? 14. How did the conquests of Timur-i Lang contrast with those of the Mongols?000-2,000 BCE Neolithic Cultures ca. 2100-1600 BCE Xia (Hsia) Dynasty (MYTHICAL) ca. 1600-1050 BCE Shang Dynasty One of the Three Dynasties, or San Dai (Xia, Shang, and Zhou), thought to mark the beginning of Chinese civilization: characterized by its writing system, practice of divination, walled cities, bronze technology, and use of horse-drawn chariots. ca. 1046-256 BCE Zhou (Chou) Dynasty: Western Zhou (ca. 1046-771 BCE), Eastern Zhou (771-256 BCE) A hierarchical political and social system with the Zhou royal house at its apex: power was bestowed upon aristocratic families as lords of their domains or principalities. Although often compared to European "feudalism," what actually gave the system cohesion was a hierarchical order of ancestral cults. The system eventually broke down into a competition for power between rival semi-autonomous states in what became known as the Spring and Autumn period (ca. 770-475 BCE) and the Warring States (ca. 475-221 BCE) period. It was during these tumultuous times that…

    • 537 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    Chapters 5-9 Study guide

    • 2328 Words
    • 10 Pages

    2. For defense attorneys a “successful” case often means a reduction in sentence via a plea bargain, not…

    • 2328 Words
    • 10 Pages
    Better Essays
  • Powerful Essays

    In the late 1800s, Europeans were looking overseas for places to sell their products because…

    • 2157 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Chapter 10 Study Guide

    • 2628 Words
    • 11 Pages

    gerrymandering- drawing the boundaries of legislative districts in bizarre or unusual shapes to favor one party…

    • 2628 Words
    • 11 Pages
    Good Essays
  • Good Essays

    Hooke, Schleiden and Schwann, Virchow, plasma membrane, cytoplasm, nucleus, diffusion, membrane potential, gene, exon, intron, cell differentiation, apoptosis…

    • 929 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Exam for Chapter 1

    • 1230 Words
    • 5 Pages

    | Correct! Charlie's view is most accurate, as expressed in the text discussion in "Law and Public Policy" and "Law and the Value Chain" on pages 4-10.…

    • 1230 Words
    • 5 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Chapter 13 Reading Guide

    • 888 Words
    • 4 Pages

    Chapter Summary. The peoples on China’s borders naturally emulated their great neighbor. Japan borrowed heavily from China during the 5th and 6th centuries when it began forming its own civilization. To the north and west of China, nomadic peoples and Tibet also received influence. Vietnam and Korea were part of the Chinese sphere by the last centuries b.c.e. The agrarian societies of Japan, Korea, and Vietnam blended Chinese influences with their indigenous cultures to produce distinctive patterns of civilized development. In all three regions, Buddhism was a key force in transmitting Chinese civilization.…

    • 888 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    100 Chapter 2 Study Guide

    • 815 Words
    • 9 Pages

    This is a social position that is acquired at birth or taken on involuntarily later in life.…

    • 815 Words
    • 9 Pages
    Good Essays
  • Good Essays

    He took every single wounded soldier, tied them to rope, and lowered them down the ridge to a safe point, approximately 30 feet below. He was injured by grenade shrapnel, some weeks later. He refused help from another medic-because he did not want him to come under fire. He treated himself until he was taken to receive more adequate care away from the battlefield. Despite being injured, returned to the battlefield as soon as he could.…

    • 667 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Week two study guide

    • 387 Words
    • 2 Pages

    Use this Study Guide to review Chapters Three - Four in your text, Diversity Consciousness by Bucher.…

    • 387 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    The Center for Disease Control reported that the overall life expectancy, not accounting for race or gender, reached a record high of __________ in 2008.…

    • 793 Words
    • 4 Pages
    Good Essays

Related Topics