Preview

Suffolk County REMSCO Using OPI Translate With On-demand Live Interpretation To Eliminate Language Barriers At Emergencies

Satisfactory Essays
Open Document
Open Document
542 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Suffolk County REMSCO Using OPI Translate With On-demand Live Interpretation To Eliminate Language Barriers At Emergencies
Suffolk County REMSCO Using OPI Translate With On-demand Live Interpretation To Eliminate Language Barriers At Emergencies

1888PressRelease - When Seconds Count: OPI Translate will be delivering fast live language interpretation in over 200 languages to aid Suffolk County Emergency Medical Service personnel communicate in crisis situations.

(Bloomsburg, PA) County on the east end of Long Island is the 5th largest county in New York State and ranks 24th in the Nation. With an ethnically diverse population of over 1.5 million people, meeting the language communication needs of the residents can be a daunting task under the best of circumstances. In an emergency situation, the task can seem insurmountable.

Suffolk County has been actively engaged in an effort to increase inclusivity for its residents. County Executive Steve Bellone, while delivering his 2014 State of the County Address, said "When I came into office, I was determined to make Suffolk County more inclusive for all our residents. I am proud of the progress we have made to improve relations with ethnically diverse communities, ensure language access for all Suffolk County residents and prioritize community led policing".

"With over 8,000 employees and 100 divisions, this contract represents one of RantNetwork's most ambitious uses of its OTP Translate's live interpretive services" says Kenneth Volet, CEO of RantNetwork. "We look forward to having a positive impact on the emergency medical outcomes for Suffolk's LEP population".

In one example of advancing that vision for Suffolk County, REMSCO (Regional Emergency Medical Services Council) will be utilizing the mobile app OPI Translate as a handy tool in their bag of emergency instruments. REMSCO Suffolk is responsible for providing direct administrative and training services to the various emergency service agencies within Suffolk County, including Law enforcement/ Medevac operations, Fire department services, Ambulance

You May Also Find These Documents Helpful

  • Better Essays

    It Management Mgt2 Task 3

    • 4060 Words
    • 13 Pages

    Time is a risk for this project on several levels. 173 employees this will be affected as well as their customers. The company has agreed that this is a good move, however, if the process of setting up the equipment, managing the security and providing training goes on too long, then it will start to negatively affect the company over-all. Currently there is concern if the technology will be delivered due to an unforeseen fire, this set back will be costly in time and work. Also, a second part of time being a risk is managing faulty or dying equipment. Home offices will take longer to assess and fix in the long run. IT staff will either have travel to employee’s homes, or employees will be held up having to come into the home office for repairs.…

    • 4060 Words
    • 13 Pages
    Better Essays
  • Satisfactory Essays

    The objective is to successfully convert the United States Army Medical Department from EMR to AHLTA. There are trainers that are set in place to ensure that the staff receives their full attention and that they also feel comfortable with the software. The outcome of this would be to have the ability to easily communicate electronically regarding patients and is up to date with today’s advanced technology which will allow the compliance with government standards as well as high reimbursement for every office. . While being trained the staff should feel very comfortable when working with the software and to ensure that this happens a questionnaire is given for feedback.…

    • 655 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    The pharmacist asked her to translate for the patient during the counseling session. I think the pharmacist did a very good job at trying to resolve the issue of the language barrier. I believe that cultural differences, like language, customs, beliefs, and social status should not prevent a healthcare professional from providing a good patient care. Therefore, it is very important for every health professional to be culturally competent, understand cultural differences, and know how to approach patients of a different ethnic, racial, religious, or social…

    • 296 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Mrs Singh and her husband speak minimal English. This would firstly be a barrier between the MDT staff present at the meeting and themselves. The MDT team are using jargon and large words that neither Mrs Singh nor her husband can understand because of their lack of English language. They would have to try and guess what was being said through body language, facial expressions and tone of voice. What is being said can be completely misunderstood and can make the situation a lot worse. In this scenario a translator would have been effective in breaking the barrier between Mrs Singh, her husband and the…

    • 671 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    service users health needs with my manager and/or GP’s, district nurses etc., I ensure that my language is…

    • 2477 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    At our care home we like to make sure staff are able to communicate with our residents in the most effective way suitable for you. This is so we are able to understand each other.…

    • 4653 Words
    • 19 Pages
    Good Essays
  • Good Essays

    Some languages are rare, and the interpreting company contracted with the company may not have any one who can speak the language on the books. Or there may not be any interpreters specific to that language available. Some procedures and face-to-face, rather telephone interpreters. That could mean that the patient cannot be seen on that day, and other factors such as A/L professionals, may leave patients waiting weeks for much needed medical treatment.…

    • 1512 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    I was the lead Spanish/English interpreter for two years at the UCSD Student-Run Free clinic. This was a fulfilling experience where I was able to shadow medical students and physicians, learn more about underserved populations, practice my medical Spanish and learn more about the health system in general. I believe that during my time at the UCSD Free clinic I made a difference by creating a relationship with the patients. I got the learn more about many of the clinic’s patients, creating a bond that allowed them to trust while talking about their problems and health needs. By having this trusting relationship with patients, I was able to communicate better with the other members of the clinic and as a team create a better plan for participant’s…

    • 165 Words
    • 1 Page
    Satisfactory Essays
  • Better Essays

    Today our community is presented with a problem that will require communication between several internal and external avenues to help resolve the water contamination in the Eugene-Springfield area. I am Shellie Cobbs, Director of the Regional Emergency Management Office, and I will be addressing the media on the procedures to be used in running the crisis communication efforts in response to the contaminated water. A water contamination event poses a unique opportunity to work with diverse populations to effectively convey important health messages ("Contamination," 2008, p. 1).…

    • 1254 Words
    • 6 Pages
    Better Essays
  • Better Essays

    First, that one time country doctor has been replaced with a team of nurses and specialists that each provides a unique service using advanced technological equipment. Hospitals that were once a place for patients with…

    • 1224 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    communication and crisis

    • 298 Words
    • 3 Pages

    Differences in communication processes used in crisis situations, including what you learned from the situations in the scenario and how you might incorporate that knowledge to improve health care communication strategies…

    • 298 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    References: Du Pre, A. (2005). Communicating about health Current issues and perspectives (2nd ed.). New York, NY: McGraw-Hill.…

    • 1211 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Communication is defined as the “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior (“Communication,” 2011). The two most common types of communication are verbal and non-verbal forms of communication as professionals in the criminal justice system must be able to speak and write clearly and coherently. Being able to effectively communicate verbally also requires attentive listening skills to adequately understand what a person is saying. A lack of listening skills is an issue within the criminal justice system as the average listener only hears, understands, and retains 50 percent of what is actually being said (Mathewson, 2009). With the significant increase in cultural diversity in the United States, language barriers are another issue in the criminal justice system. A non-native person that does not speak English and has learned English as a second language may cause a decrease in the clarity of a verbal conversation; as a result, many law enforcement agencies are not sufficiently staffed to communicate in different languages (Mathewson,…

    • 692 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Health Care Communications

    • 1397 Words
    • 6 Pages

    As the Communication Coordinator for this well known drug manufacturer, we will now debate and discus how we will get information to the public about the negative effects that our medications are causing the public. Our goal, as a vital asset to the public and medical community, is to convey all concerns to our community in a very sensitive and careful way. Using the power of newspapers, radio, internet, social networking and news related companies. The local news has already reported that a well-known public figure has been effected which goes against the health portability and accountability act. So as communication coordinator it is important to communicate this issue carefully, addressing the proper population, without losing business and the trust we created with our investors and consumers. Today in our meeting, we will discuss very important aspects of our company’s medical concerns and deciding which communication tactic is most suitable for this situation, while sticking to the very important and necessary HIPPAA guidelines.…

    • 1397 Words
    • 6 Pages
    Powerful Essays
  • Best Essays

    Llewellyn-Jones, P & Lee, R. G. (2008) The ‘Role’ of the Community/Public Service Interpreter. Supporting Deaf People Online Conference Paper…

    • 2348 Words
    • 10 Pages
    Best Essays