It says that both people in the conversation matter, unlike passive, aggressive, or passive-aggressive communication strategies. The core value of assertive communicators is honor and respect where understanding, not agreement, is the first goal. Understanding requires both parties to share their feelings, rather than just cliché talking. Asking questions like: “what do you need?” can help people create understanding. Trust is needed for a healthy relationship. Silk provides a trust cycle diagram: “have a need, the need is expressed, there is a response to the need, and the need is satisfied” (Silk, 2014). However, this cycle can be broken at any point, and we all experience broken trust in life. It is impossible to build trust without communicating needs, because we were designed to have our needs met through relationships. The best way to accomplish this is using “I” messages. They communicate feelings rather than opinions and responsibility rather than blame. In sharing our feelings, we are being vulnerable and creating intimacy within our relationships. Within conflict, it is necessary for there to be both a listener and a receiver—this is respectful and honorable
It says that both people in the conversation matter, unlike passive, aggressive, or passive-aggressive communication strategies. The core value of assertive communicators is honor and respect where understanding, not agreement, is the first goal. Understanding requires both parties to share their feelings, rather than just cliché talking. Asking questions like: “what do you need?” can help people create understanding. Trust is needed for a healthy relationship. Silk provides a trust cycle diagram: “have a need, the need is expressed, there is a response to the need, and the need is satisfied” (Silk, 2014). However, this cycle can be broken at any point, and we all experience broken trust in life. It is impossible to build trust without communicating needs, because we were designed to have our needs met through relationships. The best way to accomplish this is using “I” messages. They communicate feelings rather than opinions and responsibility rather than blame. In sharing our feelings, we are being vulnerable and creating intimacy within our relationships. Within conflict, it is necessary for there to be both a listener and a receiver—this is respectful and honorable