Kyle A Smith
OPS/571
January 14, 2015
Alice Clark-Harris
Process Design Matrix and Summary
Process Design Matrix and Summary This process design matrix and executive summary will focus on Mac Tool Company and there performance measurement process. This executive summary is needed for Mac tools due to their lack of process performance management that will include service approaches, that consist of production line, self-service, and personal attention approaches. This summary will also cover product approaches for their process performance measurements that consist of, batch assembly line and continuous flow approaches. This executive summary of process performance measurement will quantitatively tell …show more content…
Mac Tools should implement the personal attention approach that will include specific competencies that will best be determined through a job analysis process. Competencies that will be included in this personal attention job analysis approach will consist of, accountability and dependability, adaptability and flexibility, advocating causes analysis and reasoning attention to detail business alignment. All of these competency functions are to determine each employee’s performance file and documented with constructive criticism and praise to becoming successful with and for the company.
The Mac Tool Company also needs to implement product approaches for their process performance management plan. The first product approach that will be implemented is known as a batch approach. A batch approach can be known as a lean manufacturing process also and focuses on demand-based flow manufacturing. “This type of production setting, inventory is pulled through each production center when it is needed to meet production orders; this will deliver the benefits of, decreased cycle time, less inventory, increased productivity and increased capital equipment utilization.” (Wiki, …show more content…
The executive summary was needed for Mac Tools due to their lack of process performance management that was included in these service approaches that consisted of production line, self-service, and personal attention approaches. The summary also covered product approaches for their process performance measurements that consisted of, batch, assembly line, and continuous flow approaches. The executive summary that entailed their process performance measurements will quantitatively tell Mac Tools something important about their products, services, and any of the processes that produced them. To conclude this summary, this tool will ensure that Mac Tools understands, manages, and improves the company’s processes for their future business and